Problem with Office 2008 database

R

rocketman

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

Well the problems I'm having with the Office 2008 database began when I tried opening the equation editor in Word and I got a msg saying "The server application, source file or item cannot be found. Make sure that the application is properly installed and that it has not been deleted moved or renamed." In attempt to resolve this problem I tried removing and then re-installing Word only, but that caused more problems so I just removed and then re-installed all of Office 2008. Now in addition to the previous error, I get the message saying that there is a problem with the Office database and that I need to rebuild it. I've tried that but without any positive results. So... what I'd like to do is start completely from scratch (like when I first installed Office 2008) and remove ALL of MS Office 2008 (including the file that remembers the product key - wherever that's located) and then try re-installing it again.
 
J

John McGhie

You could save yourself a lot of trouble...

When you removed Office 2008, you removed the "Updates" to it.

But your Database is in the new format, which requires an update to open it.

Re-apply the updates and the database will open right up and all will be
good :)

Cheers


Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

Well the problems I'm having with the Office 2008 database began when I tried
opening the equation editor in Word and I got a msg saying "The server
application, source file or item cannot be found. Make sure that the
application is properly installed and that it has not been deleted moved or
renamed." In attempt to resolve this problem I tried removing and then
re-installing Word only, but that caused more problems so I just removed and
then re-installed all of Office 2008. Now in addition to the previous error, I
get the message saying that there is a problem with the Office database and
that I need to rebuild it. I've tried that but without any positive results.
So... what I'd like to do is start completely from scratch (like when I first
installed Office 2008) and remove ALL of MS Office 2008 (including the file
that remembers the product key - wherever that's located) and then try
re-installing it again.
Click to expand...

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]
 
R

rocketman

Thanks for your reply, John. I've managed to restore the database, but still can't seem to get the equation editor to open from ANY MS Office program. I'm still getting the error I quoted. Any suggestions?
 
J

John McGhie

I am sorry, but I need you to tell me what you have done -- I need to know
what state your machine is in now.

I don't think you have re-applied all the Office 2008 updates. Until you
do, it won't work.

Cheers


Thanks for your reply, John. I've managed to restore the database, but still
can't seem to get the equation editor to open from ANY MS Office program. I'm
still getting the error I quoted. Any suggestions?
Click to expand...

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]
 
Top