Problem with outbox...HELP!

E

Esteban Blanco

Hi all!
One of my users here at the office has a problem with his
outlook and I cannot figure out what is wrong.
He is using Office XP Small Business.
Everytime he sends an email, the email gets stuck in the
Outbox folder. It doesn't go into the sent items (i
checked to make sure that the save a copie of the email on
the sent items box was checked) and it also shows the
email to be new, like as if it never sent it when indeed
it has been sent. When I try to move that email from the
outbox to the sent items folder, it gives me the error
that this email has already been moved, or deleted or
access was denied.
Any ideas? I already uninstalled and reinstalled office
and ran the repair feature and also installed all
available office updates.

Thank you for any help anyone can give me!
 
J

Joe Horton

I know this doesn't help - but I too sometimes get this problem where the
mail sits in the Outbox. I seemed to have narrowed it down to have
something to do with looking at the email just as it goes into the Outbox -
then I have to sit and fiddle with the msg in the Outbox and play around
with RESENDING the msg - which doesn't seem to work the first time...
 
G

Guest

The other thing i noticed is that I set up his email
account on a different computer and it is doing the same
thing. I am wondering if I am going to have to delete his
email account all together and re-establish it brand new.
Problem with that is the stupid contacts and calendar. I
know I can create a .pst for this but I hate the risk
involved.
 
M

Milly Staples [MVP - Outlook]

Just create a new mail profile here: Control Panel->Mail Icon->Show
Profiles->New. You can keep all of the old settings, just create a new
profile.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer,
[email protected] asked:

| The other thing i noticed is that I set up his email
| account on a different computer and it is doing the same
| thing. I am wondering if I am going to have to delete his
| email account all together and re-establish it brand new.
| Problem with that is the stupid contacts and calendar. I
| know I can create a .pst for this but I hate the risk
| involved.
|| -----Original Message-----
|| I know this doesn't help - but I too sometimes get this problem
|| where the mail sits in the Outbox. I seemed to have narrowed it
|| down to have something to do with looking at the email just as it
|| goes into the Outbox - then I have to sit and fiddle with the msg in
|| the Outbox and play around with RESENDING the msg - which doesn't
|| seem to work the first time...
||
|| ||| Hi all!
||| One of my users here at the office has a problem with his
||| outlook and I cannot figure out what is wrong.
||| He is using Office XP Small Business.
||| Everytime he sends an email, the email gets stuck in the
||| Outbox folder. It doesn't go into the sent items (i
||| checked to make sure that the save a copie of the email on
||| the sent items box was checked) and it also shows the
||| email to be new, like as if it never sent it when indeed
||| it has been sent. When I try to move that email from the
||| outbox to the sent items folder, it gives me the error
||| that this email has already been moved, or deleted or
||| access was denied.
||| Any ideas? I already uninstalled and reinstalled office
||| and ran the repair feature and also installed all
||| available office updates.
|||
||| Thank you for any help anyone can give me!
||
||
|| .
 
G

Guest

Well the weirdest thing. I went into the properties of
the "Sent items folder" and I changed on the "permissions"
tab the permissions for the default from none to owner.
After I did that, it started working. Then I went back in
and changed it back to none under the "user" default and
it continued to work. I am going to be honest with you
all. I still don't know what the heck was wrong with it
because doing those changes made no sence to me that it
would work but it did.
-----Original Message-----
Just create a new mail profile here: Control Panel->Mail Icon->Show
Profiles->New. You can keep all of the old settings, just create a new
profile.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer,
[email protected] asked:

| The other thing i noticed is that I set up his email
| account on a different computer and it is doing the same
| thing. I am wondering if I am going to have to delete his
| email account all together and re-establish it brand new.
| Problem with that is the stupid contacts and calendar. I
| know I can create a .pst for this but I hate the risk
| involved.
|| -----Original Message-----
|| I know this doesn't help - but I too sometimes get this problem
|| where the mail sits in the Outbox. I seemed to have narrowed it
|| down to have something to do with looking at the email just as it
|| goes into the Outbox - then I have to sit and fiddle with the msg in
|| the Outbox and play around with RESENDING the msg - which doesn't
|| seem to work the first time...
||
|| ||| Hi all!
||| One of my users here at the office has a problem with his
||| outlook and I cannot figure out what is wrong.
||| He is using Office XP Small Business.
||| Everytime he sends an email, the email gets stuck in the
||| Outbox folder. It doesn't go into the sent items (i
||| checked to make sure that the save a copie of the email on
||| the sent items box was checked) and it also shows the
||| email to be new, like as if it never sent it when indeed
||| it has been sent. When I try to move that email from the
||| outbox to the sent items folder, it gives me the error
||| that this email has already been moved, or deleted or
||| access was denied.
||| Any ideas? I already uninstalled and reinstalled office
||| and ran the repair feature and also installed all
||| available office updates.
|||
||| Thank you for any help anyone can give me!
||
||
|| .


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