problem with outlook 7 shutting down

[Jenine7]

I've upgraded to 07 from 03. Outlook opens up OK and I can open and close a
message. But when I try to delete the message, Outlook shuts down. I don't
get a particular error code but it says that Outlook has encountered a
problem and needs to close. I've run the diagnostics and repairs but still
have the same problem. Can anyone tell me how to correct this?
Will appreciate the assistance.

 

[Roady [MVP]]

Does it work correctly in Outlook Safe Mode?
Start-> Run; outlook.exe /safe
(note the space in the command)

If it does, it is probably caused by an add-in. To troubleshoot see;
http://www.msoutlook.info/question/88

If it doesn't, it is probably caused by a corruption in the pst-file and you
need to check it for errors with scanpst.exe. For this see;
http://www.msoutlook.info/question/77

If both don't work, then we'll require what exactly has been logged to the
Event Viewer. To get to that information see;
http://www.msoutlook.info/question/317

 

[Jenine7]

I tried the 1st 2 options and it still keeps closing. I checked the event
log and the errors are showing is the following:

Faulting application outlook.exe, version 12.0.6423.1000, stamp 49b08185,
faulting module mdconnector32.dll, version 2.1.3.0, stamp 45464666, debug? 0,
fault address 0x000342b0.

 

[Roady [MVP]]

You have the MDaemon Connector installed which is crashing. Contact them for
an update (latest version is 2.2.3) or uninstall it if you do not use it.