Problem with Read receipt

[Michel Paquin]

I have a customer that as soon as she open her Outlook
2003 it starts sending read receipt notification to
another individual. It is being sent every 1 minute and
we cannot figure out what causing all this.

When outlook is cloe, the read receipt is no longer sent.

I have checked for rules and possible virus but no luck.

Anybody have an idea where to look or what could cause
such a behavior ?

Thanks.

 

[Guest]

Try going to Tools/Options then select e-mail options,
select tracking options and at the bottom select ask me
before sending a response. That might solve your problem.

Jose

 

[Jeff Stephenson [MSFT]]

Could you have her turn on diagnostic logging (see
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q300479) and post
the OPMLog.log file (preferably as an attachment) after this has happened?

 

[Sam]

Sounds like a phantom read receipt. You might have to go
up to slipstick.com and download a mapi client and see if
you can find a message stuck in the Outbox that you
normally won't see in Outlook.

Hopes this helps.