Problem with receiving email reply in Outlook Express 6

[Bill in Baton Rouge]

I receive an email from Mike, who is using Outlook. I reply to Mike's email.
Mike sends a reply back to me. His original email to me has been read, but
still in my Inbox. His last reply to me never appears in my Inbox, but his
original message to me now appears again in bold type, as though I never read
it. After again selecting his original message, the type should change to
normal from bold in five seconds. It remains bold, and can only be changed
by right clicking on his original message and selecting "Mark as Read". I
have been using this new computer for a month or so, but this problem has
only shown up in the last week. I am running Windows XP Pro, service pack 3.

 

[Gerry]

Bill

What Mike uses is not relevant. The problem is almost certainly with
your Outlook Express.

In Outlook Express select View, Current View, Show All Messages. How
many messages are you now seeing in your Inbox?

Does your reply appear in your Sent Items folder?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Bill in Baton Rouge]

View/Current View/Show All Messages was already selected. All messages were
already showing in my Inbox.

My reply does appear in my Sent Items folder.

 

[Bruce Hagen]

View | Current View. Is Group Messages By Conversation checked? Uncheck it.

 

[Gerry]

Bill

Bill I think Bruce may have got it.

You need to expand the thread by clicking on the + sign before the
subject.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Bill in Baton Rouge]

Bruce -

Thank you so much. That did the trick. Now, both of the reply emails
appear in my Inbox, and selecting the one in bold type reverts to normal
after five seconds. I sincerely appreciate the help.

 

[Bruce Hagen]

You're welcome.

 

[Bill in Baton Rouge]

Gerry -

Thanks for your help also. I never noticed the + sign before the subject.
I also don't know how "Group Messages by Conversation" option got selected.
I certainly didn't do it and I am the only user of this computer. I am sure
that it is not a default selection.

 

[Gerry]

Bill

It is helpful to have Group Message by Conversation selected. Then if
the text changes to bold you know you need to expand the conversation by
clicking on the + sign and read the new message. In newsgroups I also
toggle on and off another View Option, Reply to my messages. With it on
I can tell at an instant whether anyone has posted a Reply to a
conversation I have posted to. With it off I can see which current
conversations contain unread messages. If the conversation is watched
you can see whether there are unread messages in a watched
conversations.

You will appreciate that Bruce's suggestion was purely to help you see
and understand what was there.

There is an option to show grouped conversations always expanded (Tools,
Options, Read ) but this often means you have to scroll down to see new
messages which are off screen. Where the list of messages goes off
screen it helps to have the Status bar selected ( View, Layout Status
Bar ) so that you know if there are unread messages in the folder off
screen.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Bruce Hagen]

<QP>
You will appreciate that Bruce's suggestion was purely to help you see
and understand what was there.
</QP>

Wrong assumption. I have Group Messages checked for newsgroups and not new
e-mail. You may not be alone, but you are the first person I have heard say
they prefer that option for e-mail.

I don't keep messages in my Inbox, and preach that to others anyway.

 

[Gerry]

Bruce

Only paragraph 2 contained an assumption on my part. Sorry if my
assumption was incorrect.

Paragraphs 1 & 3 were purely my explanations to a newcomer to Outlook
Express of some ways the View Options may be used. We all do things our
own way. Of course I read Offline whereas the majority read Online. This
accounts for many differences.


--



Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~