Problem with screen capture

[ByEobs]

Whenever the screen is captured, Onenote's dead and restart.
I've never met this problem before. The problem appeared suddenly.
Is there anyone who knows what's going on here?
Thank you.

 

[ByEobs]

FYI, I'm using Onenote 2003. Thank you.

 

[Ben M. Schorr - MVP]

Aloha ByEobs,

What kind of machine are you running this on? Did you try running Detect
& Repair? (Help menu)

-Ben-
Ben M. Schorr - MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft OneNote FAQ: http://www.factplace.com/onenotefaq.htm

 

[ByEobs]

Yes, I tried running Detect & Repair. But I still have the same
problem.

I'm not quite clear with the question "what kind of machine".
Could you let me know what information you need a little bit in detail?
Sorry & Thanks

 

[Ben M. Schorr - MVP]

Aloha ByEobs,

Is it a Tablet PC or a desktop? Windows XP? Fully patched? Anti-spyware
and anti-virus software installed and current?

-Ben-
Ben M. Schorr - MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft OneNote FAQ: http://www.factplace.com/onenotefaq.htm

 

[ByEobs]

It's a laptop (Dell, XPS M1210), not Tablet PC.
Fully patched (i believe) Windows XP is installed &
I've been using Norton anti-virus.

Recently, I installed backup software (BounceBack).
And after that, OneNote seems to have such a problem.
Thank you.