problem with word 97

G

Gary Metzler

Hi All,

I am running windows 98 se and office 97. For some reason I can't save a
document as html in word 97. I get an error message saying that the
selected text converter is an old version and will not work in this version.
This is the only version of office I have on this system. I can't seem to
get anyone to answer this question for me. Any help would be greatly
appreciated. Thanks,

--
Regards, Gary Metzler
Outta Sight Travel, Inc.
Phone: 772-336-8747
Fax: 772-336-8595
E-mail: [email protected]
http://www.outtasighttravel.com
 
T

TF

Gary

Have you applied the servicepacks to Word97?



: Hi All,
:
: I am running windows 98 se and office 97. For some reason I can't save a
: document as html in word 97. I get an error message saying that the
: selected text converter is an old version and will not work in this
version.
: This is the only version of office I have on this system. I can't seem to
: get anyone to answer this question for me. Any help would be greatly
: appreciated. Thanks,
:
: --
: Regards, Gary Metzler
: Outta Sight Travel, Inc.
: Phone: 772-336-8747
: Fax: 772-336-8595
: E-mail: [email protected]
: http://www.outtasighttravel.com
:
:
 
G

Gary Metzler

Hi terry,

I installed sr1. For some reason I can't install sr2. I get an error
saying there are multiple copies of office on my system. I went so far as
to un-install office and delete the folders and then re-installing it with
no luck. Any help would be appreciated. Thanks,
 
T

TF

Gary

It is a rather bizarre problem and I am concerned that you cannot get SR2a
to install. I recommend that you run the uninstall by going to Control
Panel, Add/Remove Programs, select Office 97 and remove Office. Then click
on this link
http://download.microsoft.com/download/office97std/Utility/4.0/WIN98MeXP/EN-US/Eraser97.exe
and download the eraser97.exe utility. Run the utility which removes all
vestiges of office 97. Run a full ScanDisk and follow up with a full defrag
of your HDD.



Then reinstall Office 97 afresh and install both SR1 and SR2a patches.


Terry


: Hi terry,
:
: I installed sr1. For some reason I can't install sr2. I get an error
: saying there are multiple copies of office on my system. I went so far as
: to un-install office and delete the folders and then re-installing it with
: no luck. Any help would be appreciated. Thanks,
: "TF" <terryfarrell%40%6d%73%6e%2ecom> wrote in message
: : > Gary
: >
: > Have you applied the servicepacks to Word97?
: >
: > --
: > Terry Farrell - Word MVP
:
: >
: > : > : Hi All,
: > :
: > : I am running windows 98 se and office 97. For some reason I can't
save
: a
: > : document as html in word 97. I get an error message saying that the
: > : selected text converter is an old version and will not work in this
: > version.
: > : This is the only version of office I have on this system. I can't
seem
: to
: > : get anyone to answer this question for me. Any help would be greatly
: > : appreciated. Thanks,
: > :
: > : --
: > : Regards, Gary Metzler
: > : Outta Sight Travel, Inc.
: > : Phone: 772-336-8747
: > : Fax: 772-336-8595
: > : E-mail: [email protected]
: > : http://www.outtasighttravel.com
: > :
: > :
: >
: >
:
:
 
T

TF

YOUR BLOODY CLOCK IS STILL 5 HOURS OUT. PLEASE SORT IT.




: Have you tried installing the Office 97 SR2-b?
:
http://www.microsoft.com/downloads/...42-602E-42B0-89D2-6BE39F1167C1&displaylang=en
: : > Hi All,
: >
: > I am running windows 98 se and office 97. For some reason I can't save
a
: > document as html in word 97. I get an error message saying that the
: > selected text converter is an old version and will not work in this
: version.
: > This is the only version of office I have on this system. I can't seem
to
: > get anyone to answer this question for me. Any help would be greatly
: > appreciated. Thanks,
: >
: > --
: > Regards, Gary Metzler
: > Outta Sight Travel, Inc.
: > Phone: 772-336-8747
: > Fax: 772-336-8595
: > E-mail: [email protected]
: > http://www.outtasighttravel.com
: >
: >
:
:
 
G

Gary Metzler

Hi Terry,

Should I go ahead and delete the microsoft office folders under program
files?
 
T

TF

Gary

No as deleting doesn't uninstall Office. You really need to run Office Setup
and uninstall it. The run the eraser utility. Deleting does not do a good
job and the problem may simply remain.

Terry

: Hi Terry,
:
: Should I go ahead and delete the microsoft office folders under program
: files?
: "TF" <terryfarrell%40%6d%73%6e%2ecom> wrote in message
: : > Gary
: >
: > It is a rather bizarre problem and I am concerned that you cannot get
SR2a
: > to install. I recommend that you run the uninstall by going to Control
: > Panel, Add/Remove Programs, select Office 97 and remove Office. Then
click
: > on this link
: >
:
http://download.microsoft.com/download/office97std/Utility/4.0/WIN98MeXP/EN-US/Eraser97.exe
: > and download the eraser97.exe utility. Run the utility which removes all
: > vestiges of office 97. Run a full ScanDisk and follow up with a full
: defrag
: > of your HDD.
: >
: >
: >
: > Then reinstall Office 97 afresh and install both SR1 and SR2a patches.
: >
: >
: > Terry
: >
: >
: > : > : Hi terry,
: > :
: > : I installed sr1. For some reason I can't install sr2. I get an error
: > : saying there are multiple copies of office on my system. I went so
far
: as
: > : to un-install office and delete the folders and then re-installing it
: with
: > : no luck. Any help would be appreciated. Thanks,
: > : "TF" <terryfarrell%40%6d%73%6e%2ecom> wrote in message
: > : : > : > Gary
: > : >
: > : > Have you applied the servicepacks to Word97?
: > : >
: > : > --
: > : > Terry Farrell - Word MVP
: > :
: > : >
: > : > : > : > : Hi All,
: > : > :
: > : > : I am running windows 98 se and office 97. For some reason I can't
: > save
: > : a
: > : > : document as html in word 97. I get an error message saying that
the
: > : > : selected text converter is an old version and will not work in
this
: > : > version.
: > : > : This is the only version of office I have on this system. I can't
: > seem
: > : to
: > : > : get anyone to answer this question for me. Any help would be
: greatly
: > : > : appreciated. Thanks,
: > : > :
: > : > : --
: > : > : Regards, Gary Metzler
: > : > : Outta Sight Travel, Inc.
: > : > : Phone: 772-336-8747
: > : > : Fax: 772-336-8595
: > : > : E-mail: [email protected]
: > : > : http://www.outtasighttravel.com
: > : > :
: > : > :
: > : >
: > : >
: > :
: > :
: >
: >
:
:
 
T

TF

Gary

Ah, yes. That's fine.

Terry

: Hi Terry,
:
: I didn't explain this well. I ment to ask if I should delete the folders
: after preforming the un-install and defrag and such.
: "TF" <terryfarrell%40%6d%73%6e%2ecom> wrote in message
: : > Gary
: >
: > No as deleting doesn't uninstall Office. You really need to run Office
: Setup
: > and uninstall it. The run the eraser utility. Deleting does not do a
good
: > job and the problem may simply remain.
: >
: > Terry
: >
: > : > : Hi Terry,
: > :
: > : Should I go ahead and delete the microsoft office folders under
program
: > : files?
: > : "TF" <terryfarrell%40%6d%73%6e%2ecom> wrote in message
: > : : > : > Gary
: > : >
: > : > It is a rather bizarre problem and I am concerned that you cannot
get
: > SR2a
: > : > to install. I recommend that you run the uninstall by going to
Control
: > : > Panel, Add/Remove Programs, select Office 97 and remove Office. Then
: > click
: > : > on this link
: > : >
: > :
: >
:
http://download.microsoft.com/download/office97std/Utility/4.0/WIN98MeXP/EN-US/Eraser97.exe
: > : > and download the eraser97.exe utility. Run the utility which removes
: all
: > : > vestiges of office 97. Run a full ScanDisk and follow up with a full
: > : defrag
: > : > of your HDD.
: > : >
: > : >
: > : >
: > : > Then reinstall Office 97 afresh and install both SR1 and SR2a
patches.
: > : >
: > : >
: > : > Terry
: > : >
: > : >
: > : > : > : > : Hi terry,
: > : > :
: > : > : I installed sr1. For some reason I can't install sr2. I get an
: error
: > : > : saying there are multiple copies of office on my system. I went
so
: > far
: > : as
: > : > : to un-install office and delete the folders and then re-installing
: it
: > : with
: > : > : no luck. Any help would be appreciated. Thanks,
: > : > : "TF" <terryfarrell%40%6d%73%6e%2ecom> wrote in message
: > : > : : > : > : > Gary
: > : > : >
: > : > : > Have you applied the servicepacks to Word97?
: > : > : >
: > : > : > --
: > : > : > Terry Farrell - Word MVP
: > : > :
: > : > : >
: > : > : > : > : > : > : Hi All,
: > : > : > :
: > : > : > : I am running windows 98 se and office 97. For some reason I
: can't
: > : > save
: > : > : a
: > : > : > : document as html in word 97. I get an error message saying
that
: > the
: > : > : > : selected text converter is an old version and will not work in
: > this
: > : > : > version.
: > : > : > : This is the only version of office I have on this system. I
: can't
: > : > seem
: > : > : to
: > : > : > : get anyone to answer this question for me. Any help would be
: > : greatly
: > : > : > : appreciated. Thanks,
: > : > : > :
: > : > : > : --
: > : > : > : Regards, Gary Metzler
: > : > : > : Outta Sight Travel, Inc.
: > : > : > : Phone: 772-336-8747
: > : > : > : Fax: 772-336-8595
: > : > : > : E-mail: [email protected]
: > : > : > : http://www.outtasighttravel.com
: > : > : > :
: > : > : > :
: > : > : >
: > : > : >
: > : > :
: > : > :
: > : >
: > : >
: > :
: > :
: >
: >
:
:
 
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