Problemopeningsnapshot file

[Jack Isaacs]

Hello All

I am emailing a report in Snapshot format, and in the email message I
include the link to

http://www.microsoft.com/downloads/details.aspx?FamilyID=b73df33f-6d74-423d-
8274-8b7e6313edfb&displaylang=en
in case the recipient doesn't already have it.

I have just tested this from a PC without Snapshot Viewer, downloaded and
installed it, but then ontrying to open the file I got the 'Microsoft Office
Professional - preparing to install' window, then it asks for the MS Office
CD. Why? Is it because the filewas produced from a A97mdb, whereas I was
trying to open it on a PC running A2K? The Snapshot Viewer I downloaded
(from the above link) claims to be Snapshot Viewer for Access 2003, 2002,
2000, and 97,
soI thought it wouldbe OK .

I would be very grateful for any help.
Leslie Isaacs

 

[Steve Schapel]

Leslie,

I have had similar problems, and others have also reported same. I will
do some research on this problem. What version of Windows are you using?

 

[Jack Isaacs]

Steve

Thanks for your reply.

I am using Windows2000 Professional, 5.00.2195, Service Pack 4.

Hope that helps. Do you think this is a bug?
Les

 

[Steve Schapel]

Yes, I do think it's a bug.

 

[Leslie Isaacs]

Steve

Great!
Are you aware of any 'workaround' to deal with this (apart from avoiding the
use of Snapshot files!)

Thanks
Les.

 

[Steve Schapel]

Les,

Unfortunatley, because of the relativley low impact of this problem, I
can't see it percolating to the top of Microsoft's priority list any
time soon.

 

[Leslie Isaacs]

Hello Steve

Thanks for your reply.

Damn!

It might have a relativley low impact for MS, but for me this could be a
real pain: if recipients can't (be bothered to!) find their Office CD they
will reject the move to emailed reports, which should have been a win-win
development for us. I know there is the possibility of using PDF files, and
I have installed cutePDF writer and it works fine, but I cannot use a macro
SendObject command, or VBA MailTo (?), to output PDFs. I have read the info
at http://www.granite.ab.ca/access/email/reportsasattachments.htm, but this
eemed pretty complex and I just didn't understand enough of it in order to
go down that route: and snapshot files appeared to be a very nice, simple
answer!

I'll just have to see how many recipients don't already have snapshot viewer
and struggle install it.

Thanks for your help anyway.
Les