Problems Launching Outlook (2002)

[Steve]

When I launch Outlook...it seems to freeze up on me.
Takes several minutes to load....once loaded I can send &
receive e-mails w/ out problem. However, the launching
is driving me nuts...my in/out server settings are
correct.....Any suggestions?

Thanks for any assistance...

Steve

 

[Milly Staples [MVP - Outlook]]

Close Outlook. Find and rename outcmd.dat to .old. (If using Windows 2000
or XP, you will need to enable searching hidden and system folders.)

Once you have done so, reopen Outlook and it should open fine. You will
need to rebuild any custom toolbars or customizations as the file outcmd.dat
controls how the toolbars display. When it becomes corrupted, it will cause
Outlook to hang because it cannot create the toolbars that you expect.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Steve asked:

| When I launch Outlook...it seems to freeze up on me.
| Takes several minutes to load....once loaded I can send &
| receive e-mails w/ out problem. However, the launching
| is driving me nuts...my in/out server settings are
| correct.....Any suggestions?
|
| Thanks for any assistance...
|
| Steve

 

[Steve]

Milly Staples,

Thank you....that seems to have taken care of the
problem...

V/R,

Steve