Problems opening Word 2000 Professional after downloading recommended files

G

Guest

Operating system: Windows XP Home
Pentium 4
Office 2000 Professional

I have looked at some of the other Word startup error messages and responses
but none seem to be like mine. The problems are:

After downloading Microsoft's recommended updates about 2 weeks ago, I have
the following problems when opening windows:

1. Message box with progress bar saying, 'Preparing to install Microsoft
Office 2000SR-1 Professional, Insert disk. I close the dialog box at the 'x'
(upper right hand corner). Then,

2. Message box saying Error 1706 No valid source.....etc. I close at the
'x'.

3. Word now opens to the usual view and I can use it normally.

Upon closing Word with the 'x', I get the following messages:

1. This file is in use by another application or user C:\ Documents &
Settings\....\Normal.dot. I close this and get:

2. Save box for templates asking me to name the file and save it. I close at
the 'x', then:

3. Message box saying that 'Changes have been made to the Global template
(Normal), Save? I say no and the program closes. NOTE: I've been getting
this latter massage when I close Word ever since I got this computer with
the XP (Home) operating system.

Please help.

Thanks,

Mitch
 
S

steam3801

Operating system: Windows XP Home
Pentium 4
Office 2000 Professional

I have looked at some of the other Word startup error messages and responses
but none seem to be like mine. The problems are:

After downloading Microsoft's recommended updates about 2 weeks ago, I have
the following problems when opening windows:

1. Message box with progress bar saying, 'Preparing to install Microsoft
Office 2000SR-1 Professional, Insert disk. I close the dialog box at the 'x'
(upper right hand corner). Then,

When you are prompted to insert the CD, why aren't you doing it?

When some updates are applied. MSOffice needs to (re-)verify the
authenticity of the installation - thats' why you're being asked to
insert the original CD.

It's all a legitimate part of the update process.
2. Message box saying Error 1706 No valid source.....etc. I close at the
'x'.

3. Word now opens to the usual view and I can use it normally.

Upon closing Word with the 'x', I get the following messages:

1. This file is in use by another application or user C:\ Documents &
Settings\....\Normal.dot. I close this and get:

2. Save box for templates asking me to name the file and save it. I close at
the 'x', then:

3. Message box saying that 'Changes have been made to the Global template
(Normal), Save? I say no and the program closes. NOTE: I've been getting
this latter massage when I close Word ever since I got this computer with
the XP (Home) operating system.

Please help.

Thanks,

Mitch

You know it makes sense.
steam3801
 
T

TF

You need to be logged in as the administrator to run the patches and accept
the prompt.

--
Terry Farrell - Word MVP
http://www.mvps.org/word/

: Operating system: Windows XP Home
: Pentium 4
: Office 2000 Professional
:
: I have looked at some of the other Word startup error messages and
responses
: but none seem to be like mine. The problems are:
:
: After downloading Microsoft's recommended updates about 2 weeks ago, I
have
: the following problems when opening windows:
:
: 1. Message box with progress bar saying, 'Preparing to install Microsoft
: Office 2000SR-1 Professional, Insert disk. I close the dialog box at the
'x'
: (upper right hand corner). Then,
:
: 2. Message box saying Error 1706 No valid source.....etc. I close at the
: 'x'.
:
: 3. Word now opens to the usual view and I can use it normally.
:
: Upon closing Word with the 'x', I get the following messages:
:
: 1. This file is in use by another application or user C:\ Documents &
: Settings\....\Normal.dot. I close this and get:
:
: 2. Save box for templates asking me to name the file and save it. I close
at
: the 'x', then:
:
: 3. Message box saying that 'Changes have been made to the Global template
: (Normal), Save? I say no and the program closes. NOTE: I've been getting
: this latter massage when I close Word ever since I got this computer with
: the XP (Home) operating system.
:
: Please help.
:
: Thanks,
:
: Mitch
:
:
 
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