Problems openning up documents

M

Mark

When I try to open up a document in excel or attach a file in Outlook I
cannot get into the folder it is in.. However if I go to My Documents I can
open up the folder and the document by clicking on it but not through the
program. Detect and Repair did not fix this. Anyone have any idea?
 
Y

YRAGDRAW

this problem was caused by Win Sec Update
KB908531. I removed and the problem went away.
Go to Add/Remove Programs, check the box (at the top) for Show Updates, then
go to the Win Updates and remove KB908531.
Hope this helps.
 
A

ANONYMOUS

Removing the update is not the permanent solution as Automatic Updates
will download and install it again. Have you tried the Registry hack?
This is how you do:

Option 1 - Modify the registry
------------------------------

- (If you have multiple user accounts set up) Log onto the computer
using an
account with Administrator privileges

- Click the Start button, then click Run and type "regedit" at the
prompt,
without the quotes; this will start Registry Editor

- Locate the
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell
Extensions\Cached key in Registry Editor

- Right click on the key and select New / DWORD Value

- Rename the resulting value "{A4DF5659-0801-4A60-9607-1C48695EFDA9}
{000214E6-0000-0000-C000-000000000046} 0x401", without the quotes

- Right click the value, select Modify, and type "1" into the Value Data
field

- Close Registry Editor
 
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