Since you give no information about the version of Outlook, here is a KB
article for Outlook 2002:
OL2002: You Cannot Receive New E-mail Notifications in Environments That Use
the Network Address Translation
http://support.microsoft.com/default.aspx?scid=kb;en-us;305572&Product=ol2002
If you are using Windows XP (also not stated), here is another possible
solution:
Windows XP-Based Clients Do Not Receive "New Mail" Notification Messages
After You Install Service Pack 1
http://support.microsoft.com/default.aspx?scid=kb;en-us;815052&Product=ol2002
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.
After searching google.groups.com and finding no answer, Garth asked:
| In order for new mail to appear on my inbox, I need to
| either open an exisiting e-mail or jump into another
| folder, if I leave outlook idle no new mail appears.
|
| I've tried deleting my profile, but the problem still
| persists.
|
| Any ideas?
