Product Compliance prob FP2002

M

Mary Beth

I had a navigation prob with FP2002(that I exchanged for
a a new copy) and it still occurred while using
WindowsME. One of you good folks recommended upgrading
Windows..that ME has problems. So I got Windows XP
Pro.functioning and downloaded FP with no problem. In
other unrelated incidences with lots of error messages I
had to reformat the drive and start fresh. With Windows
xp Pro reinstalled and functioning I now get "Product
Compliance ..Setup failed to locate qualifying product on
your machine...etc." So I tried all previous versions
with the same "Product Compliance" issue. Where do I go
from here?
 
S

Steve Easton

When it asks that, insert the CD for a "full install" of an older version of FrontPage. An older
"upgrade" version will not work.


--
Steve Easton
Microsoft MVP FrontPage
95isalive
This site is best viewed............
........................with a computer
 
G

Guest

Dear Steve:
I get the exact "Compliance message " with the full
version FP98 as well. Why would it download OK last week
& not this week?

Thanks for your help. Mary Beth
-----Original Message-----
When it asks that, insert the CD for a "full install" of
Click to expand...
an older version of FrontPage. An older
 
S

Steve Easton

The term "qualifying product" indicates that you are using an upgrade disk to try to perform a
"clean install." Since you formatted the drive, there is no version of FP installed on the machine.

*If* the copy of 98 is a "Full install" and not an upgrade, start installing 2002, when it gives you
the "qualifying version prompt" don't do anything except open the CD drawer, put in the 98 CD close
the drawer and then click OK. ( or if it has the option point it to the CD drive )

If the 98 CD was also an upgrade CD, it will not work.

--
Steve Easton
Microsoft MVP FrontPage
95isalive
This site is best viewed............
........................with a computer
 
G

Guest

Dear Steve,
Thanks, That worked..put 2002 in first,then FP98 after
pointing to CD Rom Drive, then 2002 back in and install.>-
----Original Message-----
The term "qualifying product" indicates that you are
Click to expand...
using an upgrade disk to try to perform a
"clean install." Since you formatted the drive, there
Click to expand...
is no version of FP installed on the machine.
*If* the copy of 98 is a "Full install" and not an
Click to expand...
upgrade, start installing 2002, when it gives you
the "qualifying version prompt" don't do anything except
Click to expand...
open the CD drawer, put in the 98 CD close
 
A

Andrew Murray

if you're talking about the Trial versions - I don't think these qualify as
'previous products'.
you need the retail version(s).
 
S

Steve Easton

Thanks for letting us know.
;-)


--
Steve Easton
Microsoft MVP FrontPage
95isalive
This site is best viewed............
........................with a computer
 
Top