Product key and activation problems in Office 2003

[John Brock]

I'm installing a new copy of Student & Teacher Edition (bought at Best Buy)
on a new system and new hard drive. It accepts the product key when I
install, but when I activate automatically, it tells me the activation fails
because the product key is invalid. I have uninstalled via the add/remove
program menu and reinstalled about 5 times, and have had someone else try it
too just in case I can't read. I tried telephone activation but they told me
my activation key was invalid also after several repetitions of the 54 digit
number. What should be my next attempt? I'm down to 35 tries or so to get
it activated. The people at the activation center had no suggestions other
than attempting another uninstall/install cycle.

 

[JoAnn Paules [MVP]]

FIFTY-FOUR DIGITS????

What the heck are you using? The key is only 25 digits.

 

[JoAnn Paules [MVP]]

FIFTY-FOUR DIGITS????

What the heck are you using? The key is only 25 digits.

 

[JoAnn Paules [MVP]]

FIFTY-FOUR DIGITS????

What the heck are you using? The key is only 25 digits.

 

[JoAnn Paules [MVP]]

FIFTY-FOUR DIGITS????

What the heck are you using? The key is only 25 digits.

 

[JoAnn Paules [MVP]]

FIFTY-FOUR DIGITS????

What the heck are you using? The key is only 25 digits.

 

[JoAnn Paules [MVP]]

FIFTY-FOUR DIGITS????

What the heck are you using? The key is only 25 digits.

 

[JoAnn Paules [MVP]]

FIFTY-FOUR DIGITS????

What the heck are you using? The key is only 25 digits.

 

[JoAnn Paules [MVP]]

FIFTY-FOUR DIGITS????

What the heck are you using? The key is only 25 digits.

 

[Andrew Watt [MVP]]

FIFTY-FOUR DIGITS????

What the heck are you using? The key is only 25 digits.

JoAnn,

He is referring there to the telephone activation process.

I assume you haven't tried it.

It's an experience.

Andrew Watt MVP

 

[Andrew Watt [MVP]]

FIFTY-FOUR DIGITS????

What the heck are you using? The key is only 25 digits.

JoAnn,

He is referring there to the telephone activation process.

I assume you haven't tried it.

It's an experience.

Andrew Watt MVP

 

[Andrew Watt [MVP]]

FIFTY-FOUR DIGITS????

What the heck are you using? The key is only 25 digits.

JoAnn,

He is referring there to the telephone activation process.

I assume you haven't tried it.

It's an experience.

Andrew Watt MVP

 

[Andrew Watt [MVP]]

FIFTY-FOUR DIGITS????

What the heck are you using? The key is only 25 digits.

JoAnn,

He is referring there to the telephone activation process.

I assume you haven't tried it.

It's an experience.

Andrew Watt MVP

 

[Andrew Watt [MVP]]

FIFTY-FOUR DIGITS????

What the heck are you using? The key is only 25 digits.

JoAnn,

He is referring there to the telephone activation process.

I assume you haven't tried it.

It's an experience.

Andrew Watt MVP

 

[Andrew Watt [MVP]]

FIFTY-FOUR DIGITS????

What the heck are you using? The key is only 25 digits.

JoAnn,

He is referring there to the telephone activation process.

I assume you haven't tried it.

It's an experience.

Andrew Watt MVP

 

[Andrew Watt [MVP]]

FIFTY-FOUR DIGITS????

What the heck are you using? The key is only 25 digits.

JoAnn,

He is referring there to the telephone activation process.

I assume you haven't tried it.

It's an experience.

Andrew Watt MVP

 

[Andrew Watt [MVP]]

FIFTY-FOUR DIGITS????

What the heck are you using? The key is only 25 digits.

JoAnn,

He is referring there to the telephone activation process.

I assume you haven't tried it.

It's an experience.

Andrew Watt MVP

 

[Andrew Watt [MVP]]

I'm installing a new copy of Student & Teacher Edition (bought at Best Buy)
on a new system and new hard drive. It accepts the product key when I
install, but when I activate automatically, it tells me the activation fails
because the product key is invalid. I have uninstalled via the add/remove
program menu and reinstalled about 5 times, and have had someone else try it
too just in case I can't read. I tried telephone activation but they told me
my activation key was invalid also after several repetitions of the 54 digit
number. What should be my next attempt? I'm down to 35 tries or so to get
it activated. The people at the activation center had no suggestions other
than attempting another uninstall/install cycle.

John,

Is this a brand new system with nothing previously installed? The
problem you describe sometimes occurs when upgrading from a trial
edition.

I would just keep trying to activate automatically. If that works,
then great.( It won't be so time consuming as repeated attempts at
telephone activation.) If not, then take the product back since it's
not working and get a replacement copy. Hoperfully, that should "just
work".

Andrew Watt MVP

 

[Andrew Watt [MVP]]

I'm installing a new copy of Student & Teacher Edition (bought at Best Buy)
on a new system and new hard drive. It accepts the product key when I
install, but when I activate automatically, it tells me the activation fails
because the product key is invalid. I have uninstalled via the add/remove
program menu and reinstalled about 5 times, and have had someone else try it
too just in case I can't read. I tried telephone activation but they told me
my activation key was invalid also after several repetitions of the 54 digit
number. What should be my next attempt? I'm down to 35 tries or so to get
it activated. The people at the activation center had no suggestions other
than attempting another uninstall/install cycle.

John,

Is this a brand new system with nothing previously installed? The
problem you describe sometimes occurs when upgrading from a trial
edition.

I would just keep trying to activate automatically. If that works,
then great.( It won't be so time consuming as repeated attempts at
telephone activation.) If not, then take the product back since it's
not working and get a replacement copy. Hoperfully, that should "just
work".

Andrew Watt MVP

 

[Andrew Watt [MVP]]

I'm installing a new copy of Student & Teacher Edition (bought at Best Buy)
on a new system and new hard drive. It accepts the product key when I
install, but when I activate automatically, it tells me the activation fails
because the product key is invalid. I have uninstalled via the add/remove
program menu and reinstalled about 5 times, and have had someone else try it
too just in case I can't read. I tried telephone activation but they told me
my activation key was invalid also after several repetitions of the 54 digit
number. What should be my next attempt? I'm down to 35 tries or so to get
it activated. The people at the activation center had no suggestions other
than attempting another uninstall/install cycle.

John,

Is this a brand new system with nothing previously installed? The
problem you describe sometimes occurs when upgrading from a trial
edition.

I would just keep trying to activate automatically. If that works,
then great.( It won't be so time consuming as repeated attempts at
telephone activation.) If not, then take the product back since it's
not working and get a replacement copy. Hoperfully, that should "just
work".

Andrew Watt MVP