Product Key Code

B

Beth

When I try to log on to Excel or Word the Product Key Code
is requested. When I enter it, Microsoft tells me it is
the wrong key code. Any suggestions short of calling?
Thank you
 
J

John Merritt

When I try to log on to Excel or Word the Product Key Code
is requested. When I enter it, Microsoft tells me it is
the wrong key code. Any suggestions short of calling?
Thank you
Click to expand...

Common error is typing a the letter o instead of zero 0 or the letter.
Failing that try uninstalling and reinstalling
 
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