This is a newsgroup for Mac Word (hence the .mac. in the newsgroup
name). Are you trying to upgrade to Mac Office?
If not, what do you mean by "install for update"?
Julie,
If you *are* on a PC rather than a Mac, here's where all the Microsoft
groups are listed:
http://www.microsoft.com/office/community/en-us/FlyoutOverview.mspx
Although several people here use both PCs and Macs and may give you an
answer, it's likely that more people in a PC group have experienced your
specific problem.
Cheers,
Clive Huggan
Canberra, Australia
(My time zone is 5-11 hours different from the Americas and Europe, so my
follow-on responses to those regions can be delayed)
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