Product key doesn't work

D

Dena12

I am trying to start my Microsoft Office Student and Teacher Edition 2003 and
it is not taking my Product key numbers/letters. What do I do? I need to
get started right away...please help asap. Thanks.
 
J

John

Dena12 said:
I am trying to start my Microsoft Office Student and Teacher Edition 2003 and
it is not taking my Product key numbers/letters. What do I do? I need to
get started right away...please help asap. Thanks.

dena12,
I don't know but you might have better luck posting to a newsgroup that
deals with MS Office. This particular newsgroup is dedicated to
questions/issues with Microsoft Project, a planning and scheduling
application.

John
Project MVP
 
S

Steve House [MVP]

You do have a legal copy of the product do you not? If it's not accepting
your product key you need to call Microsoft customer support and they can
sort it out for you.
 
D

Dan Humiston

I'm having the same problem. Is there a customer support phone number I can
use that does not charge $$$ for an installation issue?

BTW, I assume my academic copy is legal, but my product key appears to be 24
letters long instead of 25 letters. The first group of characters is 4
letters/numbers long, not 5 like I would expect.

If this isn't a legal copy of the software, wouldn't the prirates at least
get product key right?

Steve House said:
You do have a legal copy of the product do you not? If it's not accepting
your product key you need to call Microsoft customer support and they can
sort it out for you.
--
Steve House [Project MVP]
MS Project Trainer & Consultant
Visit http://www.mvps.org/project/faqs.htm for the FAQs

Dena12 said:
I am trying to start my Microsoft Office Student and Teacher Edition 2003
and
it is not taking my Product key numbers/letters. What do I do? I need to
get started right away...please help asap. Thanks.
 
D

Dan Humiston

Hey, Dena12 -

Did you get this issue resolved? I'm having the same problem. I noted in
another post that my product key is 24 characters long instead of 25. The
first string of characters is 4 digits long instead of the usual 5. You?

Dan
 

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