Product key entry

[macmac]

Version: 2008
Operating System: Mac OS X 10.6 (Snow Leopard)
Processor: Intel

Hi All

I'm trying to get Office 4 Mac up and running for the first time but when I go through the process I put in the product key and then nothing happens after I hit the continue button.

Any ideas on what could be causing this or what I can do to fix it?

 

[Diane Ross]

I'm trying to get Office 4 Mac up and running for the first time but when I go
through the process I put in the product key and then nothing happens after I
hit the continue button.

Are you installing as admin? Do you have enough free space to install?

BTW, you have 2008 selected, but said Office 4. Which version do you have?

 

[macmac]

Thanks Diane. I meant office for mac 2008. I am logged in as an admin and I have 73Gb available.

 

[Diane Ross]

I'm trying to get Office 4 Mac up and running for the first time but when I go
through the process I put in the product key and then nothing happens after I
hit the continue button.

Are you trying to install on a server or external volume? This is not a
typical problem so I'm trying to think of anything that could be causing
this not to continue.

When you try the install, log in first with the shift key down to disable
all login items. Be sure no windows are open. When you hit the continue key,
move the window to be sure there is no error message hidden behind the
window. At one time there was a AppleScript error where it was trying to
quit all Microsoft applications that was hidden, but it only occurred when
there was some Microsoft application left open.