Product key won't work

J

jc

I purchased a laptop with microsoft office (word, power point, etc)
pre-installed however, when I try to put in the product key located on the
bottom of the laptop I keep getting an invalid product key message. Can
someone help with this...
 
C

Carey Frisch [MVP]

Computer manufacturers often install a "trial version" of Microsoft Office.
If you are getting a prompt to type in a Product Key when opening a
Microsoft Office program, it s likely the trial period is over and you'll
need to purchase a license (product key) for Microsoft Office.

"The product key affixed to your computer is for Windows Vista (the operating system)
and not for Microsoft Office." Please review the following:

How to determine whether you have a trial edition of a 2007 Office suite or program installed:
http://support.microsoft.com/kb/927920/en-us

How to convert a trial version of a 2007 Office suite or program to a full retail perpetual license version:
http://support.microsoft.com/kb/927756/en-us

How to buy the 2007 Microsoft Office suites:
http://office.microsoft.com/en-us/suites/FX101678741033.aspx?ofcresset=1


--
Carey Frisch
Microsoft MVP
Windows Desktop Experience -
Windows System & Performance

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:

I purchased a laptop with microsoft office (word, power point, etc)
pre-installed however, when I try to put in the product key located on the
bottom of the laptop I keep getting an invalid product key message. Can
someone help with this...
 
B

Bob I

The product key on the bottom of the laptop is for Windows. Use the one
that was provided for Office instead, contact the vendor if your
problems persist.
 
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