PRODUCT LICENSE

[BLUEPRINCESS]

HELLO, I JUST BOUGHT A COMPUTER AND I WANTED TO INSTALL THE OFFICE PRO 2003
AND IT TELLS ME THAT THE PRODUCT KEY IS INVALID. I HEARD THAT I MIGHT NEED TO
BUY A LICENSE IN ORDER TO DO THIS IS THIS ACCURATE??+

 

[JoAnn Paules [MSFT MVP]]

1. Don't post in all caps. It's considered yelling, and that's rude.

2. Are you talking about the trial version that comes preinstalled on a lot
of new computers?

 

[BLUEPRINCESS]

im sorry i didnt know about the all caps being rude i apologize. no i bought
the office professional edition, and i had previously installed it in my
other computer and now im trying to reinstall it on this other computer i
just got. it reads that i have entered an invalid product key.

1. Don't post in all caps. It's considered yelling, and that's rude.

2. Are you talking about the trial version that comes preinstalled on a lot
of new computers?

--

JoAnn Paules
MVP Microsoft [Publisher]

HELLO, I JUST BOUGHT A COMPUTER AND I WANTED TO INSTALL THE OFFICE PRO
2003
AND IT TELLS ME THAT THE PRODUCT KEY IS INVALID. I HEARD THAT I MIGHT NEED
TO
BUY A LICENSE IN ORDER TO DO THIS IS THIS ACCURATE??+

 

[Mike Hall \(MS-MVP\)]

Blue

Take the keyboard back to the store and ask them for one that can type
little letters too..

Re. the product key, are you trying to use the key that is printed on a
sticker affixed to your computer?..

 

[bxb7668]

Assuming that it is a retail version, i.e. it did not come
pre-installed on your other computer, if you've uninstalled it from
your other computer it should work on your new computer. You may need
to use the phone activation method and explain the situation to
Microsoft.

Brian

im sorry i didnt know about the all caps being rude i apologize. no
i bought
the office professional edition, and i had previously installed it
in my
other computer and now im trying to reinstall it on this other
computer i
just got. it reads that i have entered an invalid product key.

1. Don't post in all caps. It's considered yelling, and that's
rude.

2. Are you talking about the trial version that comes preinstalled
on a lot
of new computers?

--

JoAnn Paules
MVP Microsoft [Publisher]



message

HELLO, I JUST BOUGHT A COMPUTER AND I WANTED TO INSTALL THE
OFFICE PRO
2003
AND IT TELLS ME THAT THE PRODUCT KEY IS INVALID. I HEARD THAT I
MIGHT NEED
TO
BUY A LICENSE IN ORDER TO DO THIS IS THIS ACCURATE??+

 

[BLUEPRINCESS]

funny...
no im using the yellow sticker on the back of the disc case. it is 25
numbers and letters and it says (on the very top of the sticker) that it is
the product key

 

[Mike Hall \(MS-MVP\)]

Blue

When entering key codes, letters and numbers can become confused.. note that
the numbers that are part of keycodes are sometimes just ever so slightly
bigger than the letters.. in this way, the numeral '8' can't be confused
with the letter 'B'.. that's the theory, anyway..

 

[BLUEPRINCESS]

Brian, Hi are you saying I have to uninstall from my other computer to be
able to install it on this other computer??? sorry if I sound naive, when it
comes to computers I am very behind.

Assuming that it is a retail version, i.e. it did not come
pre-installed on your other computer, if you've uninstalled it from
your other computer it should work on your new computer. You may need
to use the phone activation method and explain the situation to
Microsoft.

Brian

im sorry i didnt know about the all caps being rude i apologize. no
i bought
the office professional edition, and i had previously installed it
in my
other computer and now im trying to reinstall it on this other
computer i
just got. it reads that i have entered an invalid product key.

1. Don't post in all caps. It's considered yelling, and that's
rude.

2. Are you talking about the trial version that comes preinstalled
on a lot
of new computers?

--

JoAnn Paules
MVP Microsoft [Publisher]



message
HELLO, I JUST BOUGHT A COMPUTER AND I WANTED TO INSTALL THE
OFFICE PRO
2003
AND IT TELLS ME THAT THE PRODUCT KEY IS INVALID. I HEARD THAT I
MIGHT NEED
TO
BUY A LICENSE IN ORDER TO DO THIS IS THIS ACCURATE??+

 

[BLUEPRINCESS]

Thank you very much Mr.Mike, I've been trying to install this program ever
since like 3 weeks ago, but I can seem to find the problem, I have tried
typing the key codes with and without my glasses and it comes up with the
same message. Thank you though. It might just be I'm blind as a bat huh, i
think I'll let someone else try to key the code in, thank you.

 

[garfield-n-odie]

If your new computer came with a trial version of Office 2003
preinstalled on the hard drive by the computer manufacturer, then
you should have uninstalled the trial version before installing
your full version. At this point, uninstall the full version,
uninstall the trial version, and reinstall the full version. See
http://support.microsoft.com/?kbid=836178 "You receive an
'invalid product key' error message when you start an Office 2003
program after you install Office Professional Edition 2003" for
more information.

If you have a retail copy of Office 2003 Professional, then you
can install it on one desktop computer and one laptop computer
both owned by you. If you have an OEM copy of Office 2003
Professional (it came preinstalled on your old computer by the
computer manufacturer), then you are not allowed to transfer the
software to your new computer.

 

[BLUEPRINCESS]

Wow, thank you so much..I have finally found the solution to my problem.
Thank you all, I really appreciate your help. I was unaware that this free
trial was what was making my life so complicated. Thank you all so much, this
is a very helpful website and I will make sure to let others know. Thank
You!!!

 

[Michrial]

1. Don't post in all caps. It's considered yelling, and that's rude.

2. Are you talking about the trial version that comes preinstalled on a lot
of new computers?

--

JoAnn Paules
MVP Microsoft [Publisher]

HELLO, I JUST BOUGHT A COMPUTER AND I WANTED TO INSTALL THE OFFICE PRO
2003
AND IT TELLS ME THAT THE PRODUCT KEY IS INVALID. I HEARD THAT I MIGHT NEED
TO
BUY A LICENSE IN ORDER TO DO THIS IS THIS ACCURATE??+

 

[JoAnn Paules [MVP]]

Interesting point, Michrial.

--

JoAnn Paules
MVP Microsoft [Publisher]

1. Don't post in all caps. It's considered yelling, and that's rude.

2. Are you talking about the trial version that comes preinstalled on a
lot
of new computers?

--

JoAnn Paules
MVP Microsoft [Publisher]

HELLO, I JUST BOUGHT A COMPUTER AND I WANTED TO INSTALL THE OFFICE PRO
2003
AND IT TELLS ME THAT THE PRODUCT KEY IS INVALID. I HEARD THAT I MIGHT
NEED
TO
BUY A LICENSE IN ORDER TO DO THIS IS THIS ACCURATE??+

 

[James R. DeLoach]

1. Don't post in all caps. It's considered yelling, and that's rude.

2. Are you talking about the trial version that comes preinstalled on a lot
of new computers?

--

JoAnn Paules
MVP Microsoft [Publisher]

HELLO, I JUST BOUGHT A COMPUTER AND I WANTED TO INSTALL THE OFFICE PRO
2003
AND IT TELLS ME THAT THE PRODUCT KEY IS INVALID. I HEARD THAT I MIGHT NEED
TO
BUY A LICENSE IN ORDER TO DO THIS IS THIS ACCURATE??+

I had the same thing happen to me. After two or three attempts,
It finally validated last night. I tried to call Microsoft to
validate over the phone, but received a message to call back
later because they were doing maintenance. Anyway all is
well now.

James
-
Regards,

James

"Honesty is not the best policy; it is merely the safest."

 

[brian]

I have some thing happing to me too buying a computer I need preinstalled
my computer

1. Don't post in all caps. It's considered yelling, and that's rude.

2. Are you talking about the trial version that comes preinstalled on a lot
of new computers?

--

JoAnn Paules
MVP Microsoft [Publisher]

HELLO, I JUST BOUGHT A COMPUTER AND I WANTED TO INSTALL THE OFFICE PRO
2003
AND IT TELLS ME THAT THE PRODUCT KEY IS INVALID. I HEARD THAT I MIGHT NEED
TO
BUY A LICENSE IN ORDER TO DO THIS IS THIS ACCURATE??+