profile acts up on occasion

[Melita]

Office computer Windows 97 on NT 4.0 - Boss's word documents will occasionally print profile items at end of document like what font he used, size of font, etc. But If he trys to save the doc then put in a folder on server that others can access - his document will be correct. But if he opens it - it reverts to a profile he never set up. We have tried wiping out the profile altogether and having him reset it. But then it will happen again in a few months. Do you know what causes this (Sorry so long)

 

[Milly Staples [MVP - Outlook]]

When he opens the Word file, does he choose to open it again and show
recovered text?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Melita asked:

| Office computer Windows 97 on NT 4.0 - Boss's word documents will
| occasionally print profile items at end of document like what font he
| used, size of font, etc. But If he trys to save the doc then put in a
| folder on server that others can access - his document will be
| correct. But if he opens it - it reverts to a profile he never set
| up. We have tried wiping out the profile altogether and having him
| reset it. But then it will happen again in a few months. Do you know
| what causes this (Sorry so long)

 

[Beth Melton]

Hi Melita,

More than likely the documents are opening in Recover text from any file format.

Take a look in the File/Open dialog box and make sure the "Files of Type" is set to Word Documents or All Word Documents.

--
Please post all follow-ups to the newsgroup. Email requests for assistance can not be acknowledged.

~~~~~~~
Beth Melton

Word FAQ: http://mvps.org/word
TechTrax: http://mousetrax.com/techtrax/

 

[Melita]

I don't think so. He saves it and then reopens the doc and then the format is totally changed. It also only happens on his computer.

 

[Melita]

I will try that. Thanks

Hi Melita,

More than likely the documents are opening in Recover text from any file format.

Take a look in the File/Open dialog box and make sure the "Files of Type" is set to Word Documents or All Word Documents.

--
Please post all follow-ups to the newsgroup. Email requests for assistance can not be acknowledged.

~~~~~~~
Beth Melton

Word FAQ: http://mvps.org/word
TechTrax: http://mousetrax.com/techtrax/