Program crash - Office 2003 - save as

R

RickH

In all my office (2003) applications when I go to save as an open file the
firts level of directory appears but in a frozen state - the System then
crashes. Any advice?
 
G

garfield-n-odie [MVP]

See http://support.microsoft.com/kb/918165 "Problems in Windows
Explorer or the Windows shell after you install security update
MS06-015".

If you aren't comfortable with editing the Windows registry
yourself, then go to
http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll
down to Item No. 383 "Hewlett-Packard's Share-to-Web software -
Fix". Download and run the script to automatically modify your
registry as described in KB918165. You may need to temporarily
disable your antivirus program in order to run the script.

A revised version of the MS06-015 update was released today that
supposedly interacts better with the older HP and nVidia
software. You can download the revised update from
http://www.microsoft.com/technet/security/bulletin/ms06-015.mspx .
 
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