Program error messages

H

Hagridore

I am getting an error message when I try to start FrontPage. At one point, I
was able to see what the actual error messsage was somewhere, but now, in
Windows 2000 I get no message under the event viewer. I don't remember if
this is where the error message was before or not. Right now all I know is
that I try to open FrontPage and I get a new page screen for a few seconds
and then I get a message that says that FrontPage has generated a "program
error" and a log is being generated. The program then closes down when I
click on the only button, one that says cancel. I have no idea where I saw
the message before, and no idea what to do about the error. I'm using FP2K
and Win2K.
 
S

Stefan B Rusynko

Have you tried the usual repairs in the sequence below:
1) In Windows Explorer Find and delete all FP Temp Files
Usually in C:\WINDOWS\Temp and %USERPROFILE%\Local Settings\Temp
- in FP 2003 you need to look in the super hidden folder
%USERPROFILE%\Local Settings\Temporary Internet Files\FrontPageTempDir
Also clear out your system and IE temp files
2) In Windows Explorer Find and delete all hidden *.web files
Usually in %USERPROFILE%\Application Data\Microsoft\Web Server Extensions\Cache
3) Delete the file cmdui.prf (user tool bar customizations)
Usually in %USERPROFILE%\Application Data\Microsoft\FrontPage\State
4) Run a Repair on IE
(see http://support.microsoft.com/default.aspx?scid=318378 )
5) Install all Service Packs for your OS, IE, MS Office and your Video card
(Windows Update and Office Update sites, plus your video card supplier site)
6) Open FP and Disable or Uninstall any FP Addins,
7) Open your FP Web/Site and run a Tools Recalculate Hyperlinks





|I am getting an error message when I try to start FrontPage. At one point, I
| was able to see what the actual error messsage was somewhere, but now, in
| Windows 2000 I get no message under the event viewer. I don't remember if
| this is where the error message was before or not. Right now all I know is
| that I try to open FrontPage and I get a new page screen for a few seconds
| and then I get a message that says that FrontPage has generated a "program
| error" and a log is being generated. The program then closes down when I
| click on the only button, one that says cancel. I have no idea where I saw
| the message before, and no idea what to do about the error. I'm using FP2K
| and Win2K.
 
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