project 2007 crash

[Adam]

MS project 2007 is crashing very often. This is extremely unacceptable and is
preventing me from using the product as a project management tool. Has anyone
else had similar troubles? I have one main project that links to three other
projects.

Thanks,

 

[JulieS]

Hi Adam,

If you could give us some more specific information, it might help us
determine what the problem is. You mention you have one main project with
links to others so a few questions to that:
Are you using a resource pool?
Have any of the inserted projects been moved?
Does the master project crash or the subproject?
What happens if you open just the subprojects?
Any error messages?

I hope this helps. Let us know how you get along.

Julie

 

[Adam]

Julie,

The main project also has a resource pool associated.
The inserted projects have not been moved.
I'm seeing the master project crash most often now. When I had autoleveling
set up for the projects, any number of them would crash.
If I open just the subproject, everything seems to go fine. I'm not sure I
have enough data points to say conclusively whether opening the subproject
prevents the master project from crashing.
I get no error messages, just the crash upon saving. I've seen some runtime
crashes also (I've submitted all the reports to MSFT) but the save crashes
are the most debilitating.

Thanks

 

[JulieS]

Hi Adam,

Sorry for the delay in replying. Just to clarify:
You have a master project containing subprojects.
You report a resource pool is connected to the master project.

Are the subprojects also connected to the resource pool?

Have you tried rebuilding the master project by removing the subprojects and
rebuilding?

As Sharry Heberer asked a couple of days ago were the project files
initially created in Project 2007 or earlier releases?

Let us know.

Julie

 

[Adam]

These are new projects (originally written in 2007).

I'm not sure what you mean by rebuilding the main project. What's involved
with this? They're new projects (only a few weeks old) so I'm surprised
they're crashing.

These subprojects are linked to the resource pool

Thanks,

 

[JulieS]

Hi Adam,

Thanks for the additional details. If I understand you correctly, you
have created a master project made up of inserted projects. The
subprojects are connected to a resource pool file and the master project
is also connected to the same resource pool. I believe that may be at
the route of the problem. Because the inserted projects are linked to
the resource pool, there is no reason to also link the master project
file to the resource pool. The inserted projects are linked to the
master file and I would hazard a guess that this redundant link is
causing some possible corruption in either the master file or the
resource pool file.

I suggest disconnecting the files from the master as the first step.
Then, create the master project by opening the resource pool file with
the third option "Open resource pool read-write and all other sharer
files into a new master project file....." That option will create a
master project file with each subproject linked into the master.

Then see if the master project is more stable. Again, I believe you
have inadvertantly created some corruption in the master project by
having the redundant links.

I hope this helps. Let us know how you get along.

Julie
Project MVP

Visit http://project.mvps.org/ for the FAQs and additional information
about Microsoft Project

 

[Adam]

I'll give this a try. Just to be clear, the master project is not linked to a
resource pool, that project is the location of the shared resources. I'm
using the master to both define a resource pool and show overall projects.

 

[JulieS]

Hi Adam,

Thanks for the clarification. If I understand correctly, you have
inserted the subproject files back into the Resource pool file? Again,
I still have to think that is causing some corruption.

Let us know how you get on with the re-build.

Julie
Project MVP

Visit http://project.mvps.org/ for the FAQs and additional information
about Microsoft Project