PS 2007 Unable to Update Tasks from Timesheet

D

dj_mac

We have a couple of users that when they attempt to Import a timesheet into
their Tasks nothing happens. Has anyone seen this before?

Thanks,
 
M

Mike Mahoney

We have a couple of users that when they attempt to Import a timesheet into
their Tasks nothing happens. Has anyone seen this before?

Thanks,

djmac

Check there are no invalid (deleted tasks) on the timesheets.

regards

Mike
 
C

Clara

Also check the Finish Date on the Task Sheet. We have had issues with users
charging time to a task beyond its finish date on the task sheet, and rather
than moving out the finish date, the import timesheet function simply fails
with a timeout error. If the user manually moves out the finish date, the
import succeeds. We opened a ticket with MS and they duplicated the problem
and told us to apply the most recent hotfix on top of SP1, which appears to
have resolved the issue for us.
 
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