PS07 - My Tasks - Actual Work not showing

[TroyS]

I have PS07 with Dec CU
We are using My Tasks to update the project; we are not using My Timesheets

We've noticed that time approved from team members assigned to tasks is not
showing in the project schedule.
1) If you look at PWA My Tasks for the individuals, all zeroes
2) If you drill into the task from PWA My Tasks, the grid shows Actual Work
as 0h
3) If you look at the submitted and approved notes below you can see the PM
approved the hours on specific days and what the Actual Work hr were
4) If you go to the PM and have the drill into the Reviewed and Approved
hours from PWA the same information across team members shows Actual Work
being submitted and approved
5) However, the task in question in the project schedule shows zero Actual
Work

We did not delete and recreate any tasks in the project
We did not have any 'event' where we had to restore a database or a server
farm.

Any ideas on what this is all about?
and How do we get the already-approved hours (Per PWA) into the plan and
published back out?

thx.

 

[Gary L. Chefetz]

Troy:

I can't say for sure without knowing all of the particulars, but if you
apply the task usage view or resource usage view and see zeros for actual
hours rather than blank values, then you're probably looking at a bug that
is fixed in the April CU.

--
----------
Gary L. Chefetz, MVP
MSProjectExperts
Project Server Consulting: http://www.msprojectexperts.com
Project Server Training: http://www.projectservertraining.com
Project Server FAQS: http://www.projectserverexperts.com
Project Server Help Blog: http://www.projectserverhelp.com

 

[TroyS]

In the one example i've got in front of me, the Actual Work is blank
There are no 0h ... Though we can see in the My Tasks - Assignment Details
that the PM approved Actual Work on specific days... but in the mpp file,
nothing is there... no 0h.

Just in case, do you have a kb link to that hotfix that will be included in
the April CU... I'm assuming April 2009, correct?

 

[Gary L. Chefetz]

Troy:

There's no KB yet as this isn't a released hotfix.Given you symptoms, it
doesn't appear to be your issue either. I seem to remember a fix for one of
the issues that caused missed updates was included in Dec. CU, what version
is this system at? Also, you should open a ticket with Microsoft and request
the applymissedwork tool or get the users to resubmit their updates.

--
----------
Gary L. Chefetz, MVP
MSProjectExperts
Project Server Consulting: http://www.msprojectexperts.com
Project Server Training: http://www.projectservertraining.com
Project Server FAQS: http://www.projectserverexperts.com
Project Server Help Blog: http://www.projectserverhelp.com

 

[TroyS]

We are at the Dec CU. The Feb CU is supposed to be applied this week.
The proble we have is that PWA - My Tasks does not show the Actual Work,
though it has been approved.
The users have typed in and submitted the Actual Work updates several times
and it seems to be disappearing.
I'll look into the Tech Support ticket....