PST file cannot be opened

S

spr88

When I try to run Outlook 2007, the program does not start. Instead, I get a
message:

The file C:\users\<username>\AppData\Local\Microsoft\Outlook\Outlook.pst
cannot be opened.
 
N

neil154

Can you provide more information? i.e. did you recently change something,
has it worked in the past and all of a sudden you get this message, have you
tried an inbox repair?
 
V

VanguardLH

in
When I try to run Outlook 2007, the program does not start. Instead, I get a
message:

The file C:\users\<username>\AppData\Local\Microsoft\Outlook\Outlook.pst
cannot be opened.
Click to expand...

New install?
Old install (and it used to work before)?

Why is it looking under C:\users? Did you save a .pst file to that
path? Normally the .pst file would be under:

%userprofile%\Local Settings\Application Data\Microsoft\Outlook\<filename>.pst

unless you configured data management within Outlook to look for it in a
different path.
 
S

spr88

VanguardLH,

My problem is with an "old" installation of Outlook 2007 that came
preinstalled on my Dell laptop that I from my college computer store. This is
the first time that I've had any problems with Outlook, especially of this
nature. Before now, it's worked fine. As for the unfamiliar file path, my
computer runs Windows Vista, which does some things differently than Windows
XP does, which did store user profiles under C:/users/. Thank you!
 
S

spr88

Neil154,

I haven't recently changed anything on my system, aside from some installing
Windows Vista updates from Microsoft, none of which were related to Office
2007. Outlook 2007 has worked fine with me with no problems at all- Office
2007 came pre-installed on the Dell laptop that I bought from my college
computer store that I received last August. This is my first problem with
Outlook, especially of this nature. I have not tried an inbox repair. I'll
try to see what I can find out for myself about doing that, but right now I
am unsure because Outlook does not even start, except to give me the error
message. Thank you!
 
G

Gordon

spr88 said:
VanguardLH,

My problem is with an "old" installation of Outlook 2007 that came
preinstalled on my Dell laptop that I from my college computer store. This
is
the first time that I've had any problems with Outlook, especially of this
nature. Before now, it's worked fine. As for the unfamiliar file path, my
computer runs Windows Vista, which does some things differently than
Windows
XP does, which did store user profiles under C:/users/. Thank you!
Click to expand...

Windows XP stores User Profiles in C:/Documents and Settings/. If yours were
in C:/Users/ then either someone customised your machine, or maybe that's a
hangover from a previous OS...
 
V

VanguardLH

in
My problem is with an "old" installation of Outlook 2007 that came
preinstalled on my Dell laptop that I from my college computer store. This is
the first time that I've had any problems with Outlook, especially of this
nature. Before now, it's worked fine.
Click to expand...

Did you check if the .pst file that was specified in the error message
actually exists? Maybe it got moved or deleted.

If it exists under that exact path shown in the error message, is the
read-only file attribute enabled on it? Outlook demands write access to
a .pst file.
As for the unfamiliar file path, my
computer runs Windows Vista, which does some things differently than Windows
XP does, which did store user profiles under C:/users/. Thank you!
Click to expand...

Didn't know which version of Windows you were using. You didn't mention
it in your original post. I had to guess.

I did not specify an absolute path. I used an environment variable. If
you enter %userprofile% into the Address bar in Windows Explorer, where
do you end up? Presumaly Vista still defines that environment variable.
As it turns out, %userprofile% is C:\users\<username> on Windows Vista.
Without knowing which version of Windows under which you were reporting
problems, I used the environment variable to point at wherever it is.
 
S

spr88

VanguardLH,

I checked, and the PST file is in the location mentioned by the error
message and the read-only attribute is not flagged. Thank you for your
continued help.
 
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