Pst not recognize

M

Malcom

Hi Everybody,

I have a problem with some PST of user. the PST is
correct but the problem is when I want to add the pst in a
personal folder ( go to > tool > Services > add personal
folder) after I select the way where I can find the PSt.

I have this error message " the PST is not recognize like
a PST folder "

Thank you for your Help
 
R

Roady [MVP]

Make sure the file ins't marked as "Read Only" and that the NTFS permissions
on the file are correct. Also check the file for errors with scanpst.exe

--
Roady [MVP]
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M

Malcom

First of all, thank you for your help
I tried to use scanpst.exe but when it repaired the pst,
there is nothing inside. "read only " is not marked.

What can I do according to you??
 
R

Roady [MVP]

My guess is that the file is beyond repair. Better restore it from back-up
if one available

--
Roady [MVP]
www.sparnaaij.net
Microsoft Office and Microsoft Office related News
Also Outlook FAQ, How To's, Downloads and more...

Tip of the month:
-Create your own fully customized Toolbar

Subscribe to the newsletter to receive news and tips & tricks in your
mailbox!
www.sparnaaij.net

(I changed my reply address; remove all CAPS and _underscores_ from the
address when mailing)
 

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