Pub files won't open

[Bert]

Hi,

Some Publisher 2002 files I created on a Win 2000 sp4 NTFS system will not
open on a Win 2000 sp2 Fat32 system. Publisher keeps crashing. Text files
open ok but files containing text and tables crash Publisher. All the Office
updates have been loaded. The file sizes are 17 mb and 16.1 mb respectively.
Pc is a PIII 1,133 Ghz with 512 mb ram.

Any advice???

Thanks.

Bert.

(Yes, I had a terrible system crash!)

 

[Brian Kvalheim - [MS MVP]]

Hi Bert ([email protected]),
in the Microsoft® newsgroups
you posted:

|| Hi,
||
|| Some Publisher 2002 files I created on a Win 2000 sp4 NTFS system
|| will not open on a Win 2000 sp2 Fat32 system. Publisher keeps
|| crashing. Text files open ok but files containing text and tables
|| crash Publisher. All the Office updates have been loaded. The file
|| sizes are 17 mb and 16.1 mb respectively. Pc is a PIII 1,133 Ghz
|| with 512 mb ram.

1. Which version of Publisher are you running on the Fat 32 system?
2. Which Office updates have you loaded?
3. Are you running Norton?
4. Are you running the latest video and printer drivers?

--
Brian Kvalheim
Microsoft Office Publisher MVP
Official Publisher MVP Site:
http://www.kvalheim.org

This posting is provided "AS IS" with no warranties, and
confers no rights.

 

[Bert]

Hi Brain,

To clarify: it is the same machine, I had a system crash and started all
over again.

1. The same Publisher 2002 the files were created in
2. Office 2002 sp1 & sp2, an Office security update and a Wordperfect
update. I just have Publisher 2002, not Office 2002.
3. No Norton software
4. The same video and printer drivers as before the crash.

I am starting to suspect that Publisher is not allocating enough memory for
the 2 (large?) files as I now opened a file that I used as a master (6.87
mb). Maybe installing Win 2000 sp4 might cure this???

Bert.

 

[Bert]

Sorry, Brian, or maybe Brainy Brian.

b.

Hi Brain,

To clarify: it is the same machine, I had a system crash and started all
over again.

1. The same Publisher 2002 the files were created in
2. Office 2002 sp1 & sp2, an Office security update and a Wordperfect
update. I just have Publisher 2002, not Office 2002.
3. No Norton software
4. The same video and printer drivers as before the crash.

I am starting to suspect that Publisher is not allocating enough memory for
the 2 (large?) files as I now opened a file that I used as a master (6.87
mb). Maybe installing Win 2000 sp4 might cure this???

Bert.

 

[Brian Kvalheim - [MS MVP]]

Hi Bert ([email protected]),
in the Microsoft® newsgroups
you posted:

|| To clarify: it is the same machine, I had a system crash and started
|| all over again.
||
|| 1. The same Publisher 2002 the files were created in
|| 2. Office 2002 sp1 & sp2, an Office security update and a Wordperfect
|| update. I just have Publisher 2002, not Office 2002.
|| 3. No Norton software
|| 4. The same video and printer drivers as before the crash.
||
|| I am starting to suspect that Publisher is not allocating enough
|| memory for the 2 (large?) files as I now opened a file that I used
|| as a master (6.87 mb). Maybe installing Win 2000 sp4 might cure
|| this???

Post back after you install SP4 for Windows 2000. What you are experiencing
is not a known issue. Can you also send me a sample file that is causing you
problems? Also, try updating your video/printer drivers to the newest ones
available from the website.

Also, try starting your computer in SAFE mode and see if you can open the
troubled files.

--
Brian Kvalheim
Microsoft Office Publisher MVP
Official Publisher MVP Site:
http://www.kvalheim.org

This posting is provided "AS IS" with no warranties, and
confers no rights.

 

[Bert]

No Luck yet Brian, I have e-mailed one of the problem files to you.

Bert.

 

[Bert]

Hi Brian,

My e-mail was rejected by your server (spam). What now?

Bert.

 

[Brian Kvalheim - [MS MVP]]

Hi Bert ([email protected]),
in the Microsoft® newsgroups
you posted:

|| Hi Brian,
||
|| My e-mail was rejected by your server (spam). What now?

Odd. That's new to me!. Send it to (e-mail address removed)

--
Brian Kvalheim
Microsoft Office Publisher MVP
Official Publisher MVP Site:
http://www.kvalheim.org

This posting is provided "AS IS" with no warranties, and
confers no rights.

 

[Brian Kvalheim - [MS MVP]]

Hi Bert ([email protected]),
in the Microsoft® newsgroups
you posted:

|| Hi Brian,
||
|| My e-mail was rejected by your server (spam). What now?

Bert, can you follow these instructions to try to get the email to me. The
person who takes care of our email is tighten up spam filters, and yours may
have been blocked.

What to do: Follow the instructions in the error message and email
(e-mail address removed) for help. That account is unfiltered, of course, to make sure
the bug report itself is not rejected. You could also report the tags in the
error message (it says "tags <blah blah>"; the "blah"s are important) so we
know which filters are overzealous.

Finally, you can put the following string on the subject line, curly braces
and all:

{filters off}

If you does that, _please_ also resend the message without that little
trick, and to send you or me the tags from the error message so wean fix
this.


--
Brian Kvalheim
Microsoft Office Publisher MVP
Official Publisher MVP Site:
http://www.kvalheim.org

This posting is provided "AS IS" with no warranties, and
confers no rights.