B
Brendon Pilott
I am running outlook 2003 and have SBS2003 and exchange 2003.
We have a few public folders and to get to the ones i use more often i right
click -> add to favorites.
This works fine, the folder and subfolders are in my favorites, if i add new
folders under all puclic folders it to is added to my favorites
automatically.
BUT...
Favorite public folders maintain read/unread information and display it in
blue next to the folder. (21) for example. It works fine for a while but
then as time goes on this number gets more and more wrong! One day i had 5
new unread emails in my favorite folder but the blue number said 14, i read
the 5 email and it said 9. I right click and go Mark all as read but
nothing happens. A few weeks later the number jumps to 21 even though the
folder is empty (except subfolders) or all the email inside are read!
Any information about this would be great, i have spent many many minutes
searching the web for a fix but this fault is not documented anywhere!
thanks
Brendon
We have a few public folders and to get to the ones i use more often i right
click -> add to favorites.
This works fine, the folder and subfolders are in my favorites, if i add new
folders under all puclic folders it to is added to my favorites
automatically.
BUT...
Favorite public folders maintain read/unread information and display it in
blue next to the folder. (21) for example. It works fine for a while but
then as time goes on this number gets more and more wrong! One day i had 5
new unread emails in my favorite folder but the blue number said 14, i read
the 5 email and it said 9. I right click and go Mark all as read but
nothing happens. A few weeks later the number jumps to 21 even though the
folder is empty (except subfolders) or all the email inside are read!
Any information about this would be great, i have spent many many minutes
searching the web for a fix but this fault is not documented anywhere!
thanks
Brendon