Published/Updated tasks are NOT Generating Email

M

MGMartinez

Hello,

Issue: Email is not generating when a project task is updated or changed in
MS Project 2003 and published. Likewise, if a resource updates a task in PWA
and submits an update, me as the owner of the schedule and of the updated
task, does not get pinged that an update has been made to a task.

Verified the following:
1) Nothing has been changed on our server, I even had the server rebooted
and it still does not work.
2) Verified that my email alert settings were set.
3) Verified that my Windows User ID and email were correct and that my
account was active.
4) Assigned and published a task to myself and did NOT get an email, but my
task appears in PWA.
5) Verified that I was still the owner of a schedule.

Is there something with Outlook that could have disengaged?

Any feedback would be greatly appreciated.
 
Z

Ziebarth

Did you verify that you server is still pointing to the correct SMTP mail
server. It is in Admin, Customize Project Web Access, Notifications and
Reminders
 
B

Ben Howard

And did you check that your resource in the Enterprise Resource Pool is still
valid?

What errors are you getting in the event viewer?
 
B

Ben Howard

I should have said that the email address in the enterprise resource pool is
still valid
 

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