Publisher 2000 installation cannot find qualifying product

[news(RemoveThis)]

I have been using Office 2000 Premium (upgrade from Office 97) for
several years without having originally installed Publisher 2000 from
Disk 2. Yesterday I tried to install Publisher 2000 and received an
error message that I do not have a qualifying product. I had no problem
installing PhotoDraw from disk 3.

According to MS Office 2000 is no longer supported even though I never
used the Publisher component.

Thanks in advance.

CHW

 

[Mary Sauer]

Do you still have Office 97? Put it in your disk drive and point Publisher to it.

 

[news(RemoveThis)]

Do you still have Office 97? Put it in your disk drive and point Publisher to it.

I tried that but it also failed.

 

[Mary Sauer]

Maybe you can install Office 97 first... then Publisher.

 

[news(RemoveThis)]

Maybe you can install Office 97 first... then Publisher.

Thanks for your response but I also tried that. Maybe the last resort is
to remove Office 2000 and start over but that is frustrating and I may
lose some update info.

From the MS support page it looks like I am not the only one with the
problem. Their recommended solution is to call for a free valid key but
now Office 2000 is out of support.
CHW

 

[news(RemoveThis)]

Do you still have Office 97? Put it in your disk drive and point Publisher to it.

news(RemoveThis) wrote:

Thanks for your responses.

I finally was able to resolve the problem by:
removing office 2000
reinstall office 97
reinstall office 97 sr-1 (twice)
download and install sr-2b (the "b" is critical)
reinstall office 2000

What a pain!

 

[Mary Sauer]

Ah, but it succeeded... Glad you stuck to it. Aren't computers fun?!