Publisher 2000's colour schemes are all black!

[Kevin Woodman]

My client is using Microsoft Publisher 2000. All of the
colours are black.

From the Format->Color Scheme... menu item, all of the
listed achemes are black. On the "Custom" tab, all of
the colours are black. If I select a colour and try to
customize it, all of the basic colours are black. If I
want to see all colours, I can see a very colourful grid
but the preview is always black. I can manually set the
RGB values, but they always appear as black.

All available Office Updates have been applied.
Repairing does not solve the problem, nor does the
repair/reinstall feature.

Any assistance or insight would be greatly appreciated.

--Kevin Woodman

 

[Mary Sauer]

Do you have your screen set to high contrast in the Accessibility options?

Look for an updated video driver on the manufacturer's web site.

 

[Pick-Axe]

I have the exact same problem..I have tried every thing
and can not get it to work. I also have an older version
Publisher 97 and the same thing everything is black...Some
One help

Pick-Axe

 

[Mary Sauer]

What version Windows? Press F9 twice, this works if you have your display set to high
contrast on Windows NT

 

[Kevin Woodman]

My client is using Windows XP (I don't know which version
right now). I'll ask her to give the F9-twice solution a
try, and post a follow-up message to let everyone know
what happened.

Thanks!

--Kevin Woodman

 

[Kevin Woodman]

My client is using Windows XP (I don't know which version
right now). I'll ask her to give the F9-twice solution a
try, and post a follow-up message to let everyone know
what happened.

Thanks!

--Kevin Woodman

 

[Kevin Woodman]

We tried the F9-twice solution, but it had no effect. We
also confirmed that high-contrast was switched off. I'll
look into newer display drivers the next time I'm over there.

In the meantime, does anyone have any other suggestions?

--Kevin Woodman

 

[Kevin Woodman]

We tried the F9-twice solution, but it had no effect. We
also confirmed that high-contrast was switched off. I'll
look into newer display drivers the next time I'm over there.

In the meantime, does anyone have any other suggestions?

--Kevin Woodman

 

[Guest]

Kevin,
This may not have anything to do with your problem, but I
had a similar problem and it turned out it was the
printer that was associated with my document. My
commercial print company uses a Xerox DocuTech to print
our newsletter. If I use last month's newsletter (saved
with the Docutech selected as the printer) as a template
for this month's newsletter, everything is black and
white... no colors. I have to change my default printer
to get the colors, because the DocuTech only prints in
black and white.
Maybe this will help?
Judy

 

[Guest]

Kevin,
This may not have anything to do with your problem, but I
had a similar problem and it turned out it was the
printer that was associated with my document. My
commercial print company uses a Xerox DocuTech to print
our newsletter. If I use last month's newsletter (saved
with the Docutech selected as the printer) as a template
for this month's newsletter, everything is black and
white... no colors. I have to change my default printer
to get the colors, because the DocuTech only prints in
black and white.
Maybe this will help?
Judy