Publisher 2009 Cannot open files after Security update applied

[dddrag]

I'm sorry that I didn't answer sooner -- too hectic 'round here.

Anyway, I've got Pub 2003 on both machines. The desktop is XP and the laptop
is an HP w/ Vista.

AND to make matters worse, I can't print the Pub file to PDF on my desktop!
Argh, I can't believe the domino effect ...

I haven't had a chance to read all the thread/responses yet, hopefully
there's a solution there.

thx!

 

[Amanda Albrecht]

I also had the same problems and it was on both XP and Vista machines. It
was also before SP2 was installed. The Publisher files it affected were all
created in Publisher 2007 and, I think, were the ones that I'd worked on from
April onwards. I've installed the Hotfix on all computers with Publisher
(after installing SP2 first - did not work if SP2 was not installed) and all
are working fine now. It does appear to be related to an update before SP2.

 

[Mary Sauer]

The error discussing in this thread affects 2007. There was a previous error
that concerned 2003, it usually was fixed with a registry entry.

You will find the solution here
Error message when you try to open a publication in Publisher: "Publisher cannot
open the file" or "Publisher has detected a problem"
http://support.microsoft.com/kb/928890/en-us

 

[Mary Sauer]

It is pitiful when I cannot construct a decent sentence. Discussed is better
than discussing.

 

[Inspirity]

Hello,

I have had the same problem. A really important booklet I made i
Publisher now wont open - the problem is that I didn't even have the S
updates installed.

So unwittingly I recreated the file, and that didn't open either.

Then I installed the hotfix, which opened the newly create booklet, bu
not the old one. Which resulted in a wild goose chase of SP ! bein
automatically installed with the hotfix, then me getting rid of th
hotfix, installing SP2, and then reapplying the hotfix!

The original file still doesn't open though. Any suggestions to wha
is going on?

The last time I had an update I was told Outlook was initializing fo
the first time and I thought I was going to lose all my outlook data!
am finding the updates quite worrying now - should I switch of
automatic updates

 

[Anthony]

CURRENT STATUS:

Publisher 2003 - All files open fine

Publisher 2007 with No Service Pack or Service Pack 1 only - All files open
fine

Publisher 2007 with Service Pack 1 and KB 969693 - Many Publisher files will
now not open

Publisher 2007 with Service Pack 1 and KB 969693 with Hot Fix KB972566 - No
change from above.

Publisher 2007 with Service Pack 2 - Many Publisher files will now not open

Publisher 2007 with Service Pack 2 and Hot Fix KB972566 - Most files will
open now, but required uninstall of Office and all service packs and
hotfixes, then installing Office 2007 and SP2 again. There are still some
files that do not open, however

One of these problem files was sent to Leroy at MS. They were able to fix
that one.
Still not sure of exact cause though.

 

[chris.baker]

I believe that you are on to something regtarding the tables. I hav
been working on our annual report, which contains many Excel tables
When I added the first Publisher security update, I could not open m
annual report file. However, I could open other files that do no
contain tables. I deleted the Publisher security update and all was wel
again. This morning I updated to Officer 2007 SP2 and the same proble
occurred. I had to do a system restore to correct the problem. In regar
to table, I now recall that some quirky things were happening o
occasion with tables. When I pasted some into Publisher, they seemed t
disappear and I would have to reformat the text to black. In addition
when I printed some pages out (after converting to PDF) tables wer
printed that I could not see on the screen.