Do you get an error? Did this issue come up after Microsoft updates?
Perhaps the following will explain & resolve your issue:
Problems in Windows Explorer or the Windows shell
after you install security update MS06-015
http://support.microsoft.com/kb/918165
Easy Fix: Visit
http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll
down to Item No. 383 "Hewlett-Packard's Share-to-Web software - Fix (MS06-015)"
to download a registry fix.
Note: You may need to temporarily disable your antivirus program
in order to safely run the scripted fix.
Also, review the following:
MS06-013: Cumulative security update for Internet Explorer
http://support.microsoft.com/kb/912812
Internet Explorer ActiveX compatibility patch for Mshtml.dll
http://support.microsoft.com/kb/917425/
--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/
