PWA Can't Find MS Project

[Steve Lundwall]

(Using Project Server 2003)



Recently we reassigned responsibilities and someone else is going to be
doing the Project Updates. We set up MS Project Professional 2003 on his PC,
gave him the Administrator connection and tried everything. I updated a task
through PWA and sent it through. It wall worked fine. That was lat week.
This week when he uses PWA and tries to Accept the Tasks (Time updates from
the developers) it comes back with the following message:



"You need Microsoft Project Professional 2002 or Microsoft Office Project
Professional 2003 in order to perform this action." Then there is a long
paragraph on verifying the correct account and such.



We reinstalled Project Pro 2003. Made sure he could log in through it using
the Administrator account and password. Then we went in and logged in
through PWA using the Administrator account and the same password. We are
still getting the same message.



Project Pro 2003 is connecting to Project Server 2003 from his machine. He
uses the _same_ Admin account and password to access PWA and Project Pro.
Any ideas?



Thanks.



Steve

 

[Trisha]

Just as an FYI. For our project server we have a sharepoint link pointing to
the server and this will not allow this function to work but when we enter
the path directly to the project server it works.

Sharepoint link that will not work: http://project.sharepoint.companydomain

Link that works: http://projsrvr07/pwa

I don't know if your environment is setup the same but just thought I would
share as pointing the users directly to the project server resolved this
issue for me.

 

[Steve Lundwall]

Trisha,

Thanks for that however that's getting into an area we are not having
problems with. Our difficulties consist of PWA calling MS Project
Professional when the Administrator is Accepting the time submitted by the
resources throughout the week. This is an automated process that opens MS
Project automatically. However, even with a new install of Project
Professional 2003 on the 'new' approver's machine PWA still thinks MS
Project Professional is not there.

We've even tried opening up MS Project Po 2003 first and logging in and then
opening up PWA to accepth the time submitted. It still says MS Project does
not exist.

Anyone with any ideas? Thanks.

Steve

 

[Gary L. Chefetz [MVP]]

Steve:

This symptom can occur if the URL you use to access PWA in the browser is in
anyway different than the way you typed it in the Project Server Account
connection in the Project Client. If PWA doesn't find this profile with the
exact base path, it will think Project isn't installed.

--

Gary L. Chefetz, MVP
MSProjectExperts
For Project Server Consulting: http://www.msprojectexperts.com
For Project Server FAQS: http://www.projectserverexperts.com

 

[Steve Lundwall]

Gary, I was just logging in to enter the resolution. You hit it right on the
mark. When they installed Project Professional they entered the server URL
using the IP Address. However the PWA Favorite the new Admin was using in
I.E. called it by the server name instead. Changing the favorite to the IP
address solved the problem. Hours lost because of inconsistency! Don't you
love it?!?!

Thanks all.

Steve

 

[Gary L. Chefetz [MVP]]

Glad you got it resolved. Very frustrating, indeed.

--

Gary L. Chefetz, MVP
MSProjectExperts
For Project Server Consulting: http://www.msprojectexperts.com
For Project Server FAQS: http://www.projectserverexperts.com