PWA does not show all Tasks

M

Mark

Hello,
we are using PWA for time reporting - our users book to
different projects and on thouse to multiple tasks. The
problem is that even if they are assigned to tasks
sometimes thouse tasks do not appear on the users
individual PWA task page... only if i propose this user
then save the task and then commit him again and safe
thouse tasks appear again... since we only use project for
timereporting the users are totally oversceduled - i am
assuming that might be the reason - is there any
workaround that project starts ignoring if users are
overbooked and just show the tasks that are assigned
without any differentiation???

regards

Mark
 
D

Dale Howard [MVP]

Mark --

Do your users have the "Current tasks" or "All tasks" option selected in the
sidepane of the View My Tasks page? If they have the "Current tasks" option
selected, this would explain why tasks are not showing up on the timesheet.
The definition of a "current task" is any of the following:

1. Any task that should have started but has not
2. Any task that has started but is not yet finished
3. Any task that starts in the next 10 days

If a task is completed, it is not current. If a task starts more than 10
days in the future, it is not current. Could this explain your situation?
If so, ask your users to select the "All tasks" option and see whether tasks
are still missing. If they have the "All tasks" option selected and still
cannot see some tasks, then let us know. Thanks!

--
Dale A. Howard [MVP]
Enterprise Project Trainer/Consultant
Denver, Colorado
http://www.msprojectexperts.com
"We wrote the book on Project Server"
 
M

Mark

hey dale,

the all tasks option is marked!

i think it has something to do with overallocation of
resources - cause if i "propose" a resource and then safe -
and afterwards "commit" the resource to this task again -
then the tasks all show. but since i only use PWA as time
reporting tool i would just want it to show all the tasks -
no matter of oversceduling etc... any idea how to
acomplish this???

thanks

Mark


-----Original Message-----
Mark --

Do your users have the "Current tasks" or "All tasks" option selected in the
sidepane of the View My Tasks page? If they have the "Current tasks" option
selected, this would explain why tasks are not showing up
Click to expand...
 
D

Dale Howard [MVP]

Mark --

I should have read your original post more closely. When you assign a
"Proposed" resource to tasks in a project and then publish the assignments
in that project, assignments do not show up on the View My Tasks page for
any Proposed resources. When you are assigning a Proposed resource to tasks
in a project, this is the same as writing the resource name "in pencil" on a
sheet of paper. It indicates a "tentative" or "uncertain" resource on the
project. Thus, according to Microsoft's assumptions, there should be no
need to show Proposed tasks on a resource's timesheet since it is not
certain they will work on the project at all.

When you change the resource to a "Committed" resource on the project, this
is the same as writing the resource name "in ink" on a sheet of paper. This
indicates that the resource is committed with "certainty" to the project.
Once you publish the project for Committed resources, obviously their
assignments should show up on their timesheets since they are committed to
that project. Sorry if I have wasted any of your time. Hope this
explanation helps.
 
M

Mark

hi Dale,

thanks for your posting - the problem ony is that if i
assign a resource to new tasks - while the resource is
alread overallocated - then - even if he is set
as "comitted" in that project he will not see his tasks -
unless i set him to proposed - publich the project and
then reset him to comitted and publish again... then the
tasks appear! this is very confusing - especially for
projects with lots of resources and tasks - cause then
after just assigning a new resource to a new tasks i
alllways have to go throught thouse steps to make the
resource see his tasks on PWA tasks view...

any idea how to get around that???

Mark
 
D

Dale Howard [MVP]

Mark --

I have absolutely no idea what is happening in your environment, but
overallocations should absolutely NOT prevent a resource from seeing his/her
assignments in the View My Tasks page. I'm suspicious that you might have a
corrupted project, though I cannot confirm this remotely. Just a thought.
Perhaps someone else has some ideas for you.
 
M

Mark

hm - well i do not think that the project is corrupt - i
am having the same issues on all projects i am using - and
even the test server application reacts like this if i set
it up... must be result of overallocation - thus my hope
that there is a way to just swich this overallocation
report off...

is there such a function???

thanks

Mark
 
D

Dale Howard [MVP]

Mark --

I have never seen the behavior you are describing anywhere except at a
client site where their Project Server database had become corrupted. I'm
not saying that your project or your database is corrupted, as I certainly
could not diagnose this from a distance. However, I can state with
certainty that whether a task appears on a team member's timesheet has
absolutely nothing to do with whether the resource is overallocated. I will
ask others in this group to comment on your situation if they have any
additional input.

--
Dale A. Howard [MVP]
Enterprise Project Trainer/Consultant
Denver, Colorado
http://www.msprojectexperts.com
"We wrote the book on Project Server"
 
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