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C

Chicago

Quick search for email was working fine, then suddenly not at all. Indexing
always
shows "0". The "help" directions haven't helped. Suggestions?
 
C

Chicago

Thanks much. Indexing was checked, so there must be some corruption. I
downloaded the toolkit--per http://www.msoutlook.info/question/47--but
everytime I click on the scan pst in the General section, I'm asked for a
file name and nothing I enter is accepted. I've tried Outlook.exe,
scanpst.exe, and on and on. Any more help would greatly be appreciated.
This tool kit program looks fantastic -- I downloaded the page for
instructions, but the screen shots are too poor to read.
Lori
"chicago"
 
R

Rob Giordano [MS MVP]

you run scanpst on the pst file not the exe

--
~~~~~~~~~~~~~~~~~~
Rob Giordano
Microsoft MVP Expression
 
R

Roady [MVP]

As Rob said; you need to run it on the pst-file that you want to scan. You
can find the location for the pst-file by going in Outlook to File-> Data
File Management

As for the screenshots on the website; click on them and a larger version
will load.
 
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