QuickTime and a TIFF decompressor are needed

[Diane]

My boss has a MAC and I have a PC. When he inserts graphics or pictures into
a Document it says "QuickTime and a TIFF (Uncompressed) decompressor are
needed to see this picture. What do I need to do?

 

[CyberTaz]

You need to have the free QuickTime Player for Windows (current version is
7.5) available for download from any number of web sites. Try Googling for
it or go to the Apple web site.

HTH |:>)
Bob Jones
[MVP] Office:Mac

 

[JB]

Installing QuickTime Player for Windows 7.5 did not solve this problem for
me...

 

[Bob Buckland ?:-\)]

Hi J.B.,

Generally the message is intended for Word:mac users. It's often an incompatiblity that exists between certain mac graphic formats
and Windows graphic formats and having Quick Time installed in Windows usually won't help. Try using a different graphic format,
such as JPG to see if that helps.


===========
Installing QuickTime Player for Windows 7.5 did not solve this problem for
me... <<
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[CyberTaz]

In addition to Bob B's reply you might subtly hint to your boss that he
*not* drag 'n' drop or Paste images into his Mac docs... Nor should you do
so on the Win side That's probably how the problem starts in most cases.
Have him use Insert> Picture> From File.

If he does it that way it really shouldn't matter whether the image is a
JPEG, PNG, GIF or TIFF ‹ although the TIFF format is extensible so it
depends on how the file was generated, but "usually" not a problem. The BMP
format (on either platform) & Mac PICT images should be avoided.

In Mac Word any images already in docs can be re-inserted by;

1- Control/Right-Click the image, select Save as Picture

2- Name the file & choose an appropriate image file format

3- Save

4- Delete the image from the doc, then use the Insert method mentioned above
to insert the image back in based on the new image file.

HTH |:>)
Bob Jones
[MVP] Office:Mac

 

[Tim Murray]

Installing QuickTime Player for Windows 7.5 did not solve this problem for
me...

But wasn't it the boss's Mac (it's not MAC) that had the problem? You said
"when he inserts", right? So maybe he doesn't have QuickTime? Hard to
believe, but anyway.

 

[Ringo]

My boss has a MAC and I have a PC. When he inserts graphics or pictures into
a Document it says "QuickTime and a TIFF (Uncompressed) decompressor are
needed to see this picture. What do I need to do?

 

[Ringo]

Unfortunately this is a very common problem in this day ‘n age. And the
current solutions are less than ample. However, the one I recommend in your
situation (that doesn’t require you to seem too needy to your boss) is to
simply ask him/her to include the picture files in a separate document to
you. Theoretically your boss could actually save the original picture files
in jpg or word document (instead of dragging them straight into the project),
then import them into his/her file, and finally send the completed project to
you. But that would require more work on their part and that’s probably not
what they want. Instead by simply asking your boss to send you the pictures
in a separate file, then you can place them when necessary and any potential
‘path’ issues will be nullified.

 

[Benjamin Barrett]

How many more years before this is fixed? I have 133 files with this problem.
Is Microsoft going to pay me because their Mac software docs are STILL not
compatible with their Windows software docs?

And why doesn't the software at least warn users?

Shouldn't be amazed, but still...
Benjamin Barrett

 

[Suzanne S. Barnhill]

Most people don't seem to have any problem opening MacWord docs in WinWord.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

 

[Jram]

I have the same problem. My professor has a Mac I have a Dell laptop I got
less than a year ago. He does all his notes in power point & when I save them
into my laptop some images don't show up.

Julie R.

 

[Suzanne S. Barnhill]

Perhaps the images are linked to files on his computer?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

 

[Sharon L]

I too would like to know how this problem is solved. My niece just had her
teacher email me her homework. She is spending the weekend and I can not
open her power point presentation that she needs to finish and print.

I will educate her not to drag an image while working on the schools MAC's,
but what is the solution that I, a windows user can do to help her get these
images and finish her homework?

 

[austin01]

Just ran into the same problem in my class - MBA level.
The professor is currently ad-libbing and things arent going too well.

This issue can be classified as a defect that is a growing
"pain-in-the-behind" for users.
Can you please fix it by creating an office TIFF decompressor or something
that works with office?

 

[CyberTaz]

Nobody here can "fix" anything nor can the users who contribute here
determine what MS does/doesn't do. You are not communicating with MS
employees in these public newsgroups & forums. If you have
suggestions/requests/comments you want to direct to MS use the Contact Us
link in Word Options> Resources (Office 2007) or Help> Send Feedback (in
2003 or earlier versions).

The root of the issue, however, is not a matter of document file
compatibility ‹ it's a matter of the objects inserted into those files. Some
are supported on one platform but not on the other. Unfortunately users do
not take those factors into consideration when constructing their documents.

In that regard, MS does provide Compatibility Check features in all of the
more recent versions of Office for both Mac & Windows. I'm not 'defending'
MS, but they can't be held responsible for users not employing them.

Regards |:>)
Bob Jones
[MVP] Office:Mac

 

[Les]

Hello All,

I solved this problem today and I hope my post will allow others to do the
same.

My XP Pro system with Office 07 did not have Quicktime installed, when I
received the Tiff/decompressor error. The original document, like many of the
posters in this thread, was emailed to me from a co-worker on a MAC.

Google brought me here and, seeing there were no solid solutions, I took my
cue from the error and downloaded QT 7 and chose to include TIFF image as a
file type. The document opened without a problem.

The solutions seems to be if you do not have Quicktime installed, you will
need to get it as I did and elect to let QT handle TIFF Images. If you
already have QT, you can launch it, goto Edit/Preferences/File Types/IMAGES
and select to add the TIFF Image file type.

One note! For whatever reason, opening the document took an inordinate
amount of time, (a minute or so), so be patient.

Hope this helps!

 

[Elizabeth]

If the issue is just viewing the pictures in the document (and not
manipulating them), your boss could save his document as a PDF. Then you
could open the document in Adobe Reader. In a PDF you should be able to see
your boss's figures.

To save a document as a PDF on a Mac in Word:
-File > Print
-In the bottom right corner of the print window there should be a "Save As"
drop down menu
-Safe as PDF should be one of the options in the menu

This method has been a life-saver for me in the past. I hope it works for
you.

 

[chaucolai]

I have the same problem.

I have a Compaq CQ61-218TU that's maybe 5 months old, the newest version of
Microsoft Office Word 2010 Beta and QuickTime Pro 7.6.6.

However, when my Mac-wielding friends send me docs, I often get "QuickTime
and a decompresser is required to see this picture" in it.

As far as I can see, there is no decompresser available to download.


She does have Word:mac 2004 or something ridiculous... would this be solved
by her updating? I know that she has a copy of 2009 somewhere that she cbf
installing..

However, it'd be great to see a fix from Microsoft for this.. plain tired of
it.. also, she has emailed docs to her teachers (we're college students) and
gotten Not Achieved or Pending Further Review because of missing pictures
that she can't see are missing.



Please, if anyone has ANY way to fix this.. please tell.