Re-installing Office 2000 Premium

D

Dave

I am running XP and Office 2000 Premium. I need to
delete the program and re-install. However, when I do,
all the Outlook settings and data are maintained, even
though I delete the folders and remove the mail account.

How do I delete Office 2000 Premium and re-install as a
new program?
 
J

Jagadeesh [MSFT]

Hello Dave,

Delete the following folders also after removing Office version(s) which will resolve your issue.

C:\Documents and Settings\<login name>\Application Data\Microsoft\Outlook

C:\Documents and Settings\<login name>\Local Settings\Application Data\Microsoft\Outlook

Regards,
Jagadeesh Parameswaran,
Microsoft.

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
 
J

Jagadeesh [MSFT]

Hello Dave,

Delete the following folders also after removing Office version(s) which will resolve your issue.

C:\Documents and Settings\<login name>\Application Data\Microsoft\Outlook

C:\Documents and Settings\<login name>\Local Settings\Application Data\Microsoft\Outlook

Regards,
Jagadeesh Parameswaran,
Microsoft.

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
 
J

Jagadeesh [MSFT]

Hello Dave,

Delete the following folders also after removing Office version(s) which will resolve your issue.

C:\Documents and Settings\<login name>\Application Data\Microsoft\Outlook

C:\Documents and Settings\<login name>\Local Settings\Application Data\Microsoft\Outlook

Regards,
Jagadeesh Parameswaran,
Microsoft.

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
 
J

Jagadeesh [MSFT]

Hello Dave,

Delete the following folders also after removing Office version(s) which will resolve your issue.

C:\Documents and Settings\<login name>\Application Data\Microsoft\Outlook

C:\Documents and Settings\<login name>\Local Settings\Application Data\Microsoft\Outlook

Regards,
Jagadeesh Parameswaran,
Microsoft.

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
 
D

Dave

Thank you for your response below. However, when I go to
C:\documents & settings\login name\ there is not a
folder for application data or local settings. Where do
I go from here?
-----Original Message-----
Hello Dave,

Delete the following folders also after removing Office
version(s) which will resolve your issue.
C:\Documents and Settings\<login name>\Application Data\Microsoft\Outlook

C:\Documents and Settings\<login name>\Local
Settings\Application Data\Microsoft\Outlook
 
D

Dave

Thank you for your response below. However, when I go to
C:\documents & settings\login name\ there is not a
folder for application data or local settings. Where do
I go from here?
-----Original Message-----
Hello Dave,

Delete the following folders also after removing Office
version(s) which will resolve your issue.
C:\Documents and Settings\<login name>\Application Data\Microsoft\Outlook

C:\Documents and Settings\<login name>\Local
Settings\Application Data\Microsoft\Outlook
 
D

Dave

Thank you for your response below. However, when I go to
C:\documents & settings\login name\ there is not a
folder for application data or local settings. Where do
I go from here?
-----Original Message-----
Hello Dave,

Delete the following folders also after removing Office
version(s) which will resolve your issue.
C:\Documents and Settings\<login name>\Application Data\Microsoft\Outlook

C:\Documents and Settings\<login name>\Local
Settings\Application Data\Microsoft\Outlook
 
D

Dave

Thank you for your response below. However, when I go to
C:\documents & settings\login name\ there is not a
folder for application data or local settings. Where do
I go from here?
-----Original Message-----
Hello Dave,

Delete the following folders also after removing Office
version(s) which will resolve your issue.
C:\Documents and Settings\<login name>\Application Data\Microsoft\Outlook

C:\Documents and Settings\<login name>\Local
Settings\Application Data\Microsoft\Outlook
 
J

Jagadeesh [MSFT]

Hello Dave,

Open Windows Explorer; select TOOLS - OPTIONS - VIEW tab - select SHOW HIDDEN FILES AND FOLDERS - click OK
which will display all the hidden folders and you can find the required folder(s).

Regards,
Jagadeesh Parameswaran,
Microsoft.

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
 
J

Jagadeesh [MSFT]

Hello Dave,

Open Windows Explorer; select TOOLS - OPTIONS - VIEW tab - select SHOW HIDDEN FILES AND FOLDERS - click OK
which will display all the hidden folders and you can find the required folder(s).

Regards,
Jagadeesh Parameswaran,
Microsoft.

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
 
J

Jagadeesh [MSFT]

Hello Dave,

Open Windows Explorer; select TOOLS - OPTIONS - VIEW tab - select SHOW HIDDEN FILES AND FOLDERS - click OK
which will display all the hidden folders and you can find the required folder(s).

Regards,
Jagadeesh Parameswaran,
Microsoft.

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
 
J

Jagadeesh [MSFT]

Hello Dave,

Open Windows Explorer; select TOOLS - OPTIONS - VIEW tab - select SHOW HIDDEN FILES AND FOLDERS - click OK
which will display all the hidden folders and you can find the required folder(s).

Regards,
Jagadeesh Parameswaran,
Microsoft.

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
 

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