re-registering office xp for students

[Ken]

After reinstalling windows, I haven't been able to re-register office xp for
students.I tried on the phone but their numbers would not work. They had me
call back to get a new key # and office said that was wrong. Now what?

 

[Dian D. Chapman, MVP]

If you're saying you called Microsoft and got a new key, but that key
did not work...then I'd suggest you call them back and tell them that
information and request a different key.

Good luck...

Dian D. Chapman, Technical Consultant
Microsoft MVP, MOS Certified
Editor/TechTrax Ezine

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[TobyTyke]

Not totally sure on this but...
when you get the key from microsoft you only have a short period of time to
enter it and then it will expire.

 

[Dian D. Chapman, MVP]

I could be wrong...but I've never heard of that in 10 years of
providing MS support and speaking directly with MS support staff???

Dian D. Chapman, Technical Consultant
Microsoft MVP, MOS Certified
Editor/TechTrax Ezine

Free MS Tutorials: http://www.mousetrax.com/techtrax
Free Word eBook: http://www.mousetrax.com/books.html
Optimize your business docs: http://www.mousetrax.com/consulting
Learn VBA the easy way: http://www.mousetrax.com/techcourses.html

 

[Ken]

I could be wrong...but I've never heard of that in 10 years of
providing MS support and speaking directly with MS support staff???

Dian D. Chapman, Technical Consultant
Microsoft MVP, MOS Certified
Editor/TechTrax Ezine

Free MS Tutorials: http://www.mousetrax.com/techtrax
Free Word eBook: http://www.mousetrax.com/books.html
Optimize your business docs: http://www.mousetrax.com/consulting
Learn VBA the easy way: http://www.mousetrax.com/techcourses.html





Hay! Second time around was the cure! This time the new confirmation # worked. I didn't have to get another product key #. Thanks for the help! Ken

 

[Dian D. Chapman, MVP]

Glad to hear you got it working...and thanks for the thanks.

Yup...sometimes you can "fat finger" it and THINK you did it right.
I've done that myself and/or written the number down wrong, too. Best
to always give it a few shots before you toss your hands up in
frustration!<wink>

Dian D. Chapman, Technical Consultant
Microsoft MVP, MOS Certified
Editor/TechTrax Ezine

Free MS Tutorials: http://www.mousetrax.com/techtrax
Free Word eBook: http://www.mousetrax.com/books.html
Optimize your business docs: http://www.mousetrax.com/consulting
Learn VBA the easy way: http://www.mousetrax.com/techcourses.html