Re-Sync Shared folders in Outlook 2003

D

Diane Poremsky {MVP}

how are you syncing/sharing them?



** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **
 
D

Dan

These are actually A/D group or service accounts with email boxes. We just go
thru ADUC thru the "Exchange Advanced tab" and setup the user rights for
full mailbox access. We had to do a restore from tape on our exchange system
a few days ago and now these shared mailboxes are out of sync.
 
D

Diane Poremsky {MVP}

in outlook you can either clear the offline folder or delete the ost and let
outlook rebuild it.



** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **
 
D

Dan

Hello Diane
Thank you for taking the time to help me with this dilema. Unfortunately
when you go to clear the offline folder or delete the OST, it is not the
other mail account that is being administered to. One can only change their
own account settings not the additional mail account that is setup in their
outlook. In addition to my own e-mail account, if there was an account for
"Helpdesk Admins" that was not synching, how could we re-sync with the 5
users where the mailbox has been setup on their outlook?
 
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