Read messages re-appear after reconnecting to the network

R

Ray K.

I have a manager who downloads all his messages from the server to his
laptop before leaving on a trip. He then reads them at his convenience and
answers some and deletes others. When he comes back to the office and
reconnects to the network all of his emails that he had downloaded and read
re-appear as unread. This is driving him crazy...and you know what rolls
downhill to me. Shouldn't the mail on the laptop govern what happens when
he reconnects to the network?

If anyone has input on this I would appreciate it.

Thanks
Ray K.
 
B

Brian Tillman

Ray K. said:
I have a manager who downloads all his messages from the server to
his laptop before leaving on a trip. He then reads them at his
convenience and answers some and deletes others. When he comes back
to the office and reconnects to the network all of his emails that he
had downloaded and read re-appear as unread. This is driving him
crazy...and you know what rolls downhill to me. Shouldn't the mail
on the laptop govern what happens when he reconnects to the network?
Click to expand...

What type of account is he using on the laptop? What version of Outlook?
 
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