Read notification for big mailing lists

M

Maksims

We are going to use MS Exchange with Outlooks in our unit with about 1000
users and have one specific requirement to the system. We used to use rather
big mailing lists (500 users) and need to know who has read the message and
opened an attachment and who hasn't. Tracking options don't solve this
problem. Just imagine 10 messages a day to 500 users each of them..... 5000
notifications every day. And very often a sender has to know who hasn't read
particular message or has read and hasn't look in attachment.
Is it possible to solve this problem?
 
D

Diane Poremsky [MVP]

There isn't a way to know who read an attachment - although you could put it
on a web server and include a link, then log all access to the server. Scan
the logs to see who opened it.

As for message read receipts, they are not accurate... I can read a message
and return an unread receipt or not read it and return 200 read receipts.
:) You could use web bugs - same deal as with the attachment but send an
html formatted message and include a small image. People who load the image
most likely saw the message - you can't prove they actually read it though.
You could include a link or button at the end that says 'click here after
you read this' (write a company policy that clicking is required) that
tracks who clicked... again, no proof they read it, only that they clicked.
:)

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



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