Read Receipts

G

Gunny

Using Outlook 2003, I am no longer receiving Delivery Recipts. I was
receiving them up to last week but no longer can get a Delivery Recipt.

I made NO changes to my email, and it just stopped working for some reason.

I have tried everything possible at this point, but nothing works.

Any help appreciated.
 
B

Brian Tillman

Gunny said:
Using Outlook 2003, I am no longer receiving Delivery Recipts. I was
receiving them up to last week but no longer can get a Delivery
Recipt.

Your subject says read recipts. Your text says delivery receipts. They're
not the same thing.
I made NO changes to my email, and it just stopped working for some
reason.

When requesting a read or elivery receipt, the recipient's mail client (for
read receipts) and server (for delivery receipts) must cooperate and honor
the request. Perhaps your recipient's server or client has been changed to
ignore requests. For example, you'd never get receipts from me. Whether or
not I received or read a message is no one's business but my own.
 
V

Vanguard

Gunny said:
Using Outlook 2003, I am no longer receiving Delivery Recipts. I
was receiving them up to last week but no longer can get a Delivery
Recipt.

I made NO changes to my email, and it just stopped working for some
reason.


There is no point in wasting resources to send back delivery receipts
(a positive feedback). They already send back an NDR (non-delivery
report) for negative feedback. So many mail servers stopped bothering
with delivery receipts since it increases the resources they need to
use. NDRs occur only on some inbound mails but delivery receipts
would have to sent out for all mails if everyone asked for them. It
is sufficient to provide the negative feedback. You'll need to
contact the mail server admin for whatever domains to which you are
sending e-mails to ask them why they no longer provide delivery
receipts (but they're pretty busy with real work so you probably won't
get a reply, or you'll get a canned reply). If you don't get negative
feedback from your mail server (telling you that it could not send
your outbound mail) or negative feedback from the receiving mail
server then it's a good bet that your mail got to the receiving mail
server. A delivery receipt provides absolutely no proof that your
mail got to the recipient's mailbox.
 
D

Diane Poremsky [MVP]

because they lack a return address, many spam programs block them. check the
spam/junk email folders for your account.
 
B

Brian Tillman

Agent_C said:
The OP is talking about 'Read' receipts, which are generated by the
recipients' email client when the message is actually opened.

Really? Read the OP's message again.
Using Outlook 2003, I am no longer receiving Delivery Recipts.

You may be correct and it's a problem with the OP not knowing what he's
talking about, but he did say "delivery receipts".
 
V

Vanguard

in message
The OP is talking about 'Read' receipts, which are generated by the
recipients' email client when the message is actually opened. These
provide a fairly reliable indication that a message was read.

The Subject header is an introductory statement that can be refuted or
altered by the body of the message. The body is where you are to
expound on your topic so it is likely to be more accurate or detailed
than the Subject, but not always. The OP asks about *delivery*
receipts in the body of their post, so THAT is upon what I based my
reply. I chose not to guess what the OP meant but instead went by
what the OP actually said. You guessed the OP was asking about read
receipts based solely on the Subject. I guessed the OP was asking
about delivery receipts by the more detailed body of their post.

Diatribe? Ah, pity you don't get to control everyone's mail servers
to behave as you want. If you don't like the facts, put your head in
dark place.
Outlook makes a distinction between these and 'Delivery' receipts,
which is apparently the subject of your diatribe.

So does every other e-mail program that handles delivery and read
receipts. See:

http://groups.google.com/group/microsoft.public.outlook.general/msg/58af7e28aeccd63d

on the headers used for delivery and read receipts. These are NOT
defined by Microsoft are are not solely used by Microsoft e-mail
programs.
 

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