Reading pane and start up errors

[SteveWarb]

Recently starting Outlook 2007 I get the 'Not responding' message after about
1min Outlook then boots up and connects to the exchange server. In the drop
down menu View the reading pane tab is no longer highlighted, and I can only
toggle between reading on the right or not on at all, all so if the reading
pane is on I can not see my messages.
I have run the diagnostics tool which picks up a problem and send me to a
website on the website is a link to another site to solve the problems but
the link just comes back HTTP404 error.
Up until a few days ago Outlook was working no problems, ant help on the
above much appreciated.

 

[Hal Hostetler [MVP-P/I]]

How about posting the website and the link so we can maybe find out where it
was relocated?

Hal

 

[SteveWarb]

http://oca.microsoft.com/resredir.aspx?sid=6336&source=2 this is the link
I get sent to from the 'Results of office diagnostics' my browser IE will not
open it it just comes back HTTP404 error, it is very frustrating that
Microsoft do not keep the links upto date

 

[Brian Tillman [MVP - Outlook]]

http://oca.microsoft.com/resredir.aspx?sid=6336&source=2 this is the link
I get sent to from the 'Results of office diagnostics' my browser IE will
not
open it it just comes back HTTP404 error, it is very frustrating that
Microsoft do not keep the links upto date

Works for me. Here's what it says:

Please help us solve this problem
Thank you for reporting this problem to Microsoft.

At this time, we know the problem was caused by Microsoft Office, which was
created by Microsoft Corporation, but we do not know the specific nature of
the problem.

If you have a moment, please consider answering a few questions about the
error you experienced. Your feedback will have a direct impact on helping our
engineers find a solution to this problem.

Go online to the following website for a short questionnaire:

Microsoft Corporation

 

[SteveWarb]

No matter what I try I cannot get the page to open, probably easier to
re-install outlook, thanks for your comments.