Barry Wainwright [MVP] said:
I use iKey usually.
But I've been doing that, too. Also I just made an alias of E, put it on the
desktop and double-clicked _that_. In every case, I have the option key down
(I've even tried both option key, separately) before I double click the icon
and, in each case, E. starts up normally. I _know_ I've done this before,
and I'm thoroughly confused.
Thanks,
Steve = : ^ \
If that is not working, I don't know what else to do.
In office 2004 the rebuild engine is available as a separate application and
can be invoked manually, but that doesn't apply to your set up.
Try this:
1. Quit _all_ office apps - this includes the invisible Database Daemon that
can be quitted by starting up 'activity monitor.app', selecting the daemon
from the list of processes and hitting the quit button. Do this _after_ you
quit all the other visible apps.
2. Move the 'Microsoft User Data' folder out of 'Documents' to the desktop
3. Restart Entourage (This will create a new MUD folder and empty database)
4. Quit entourage again
5. Now, try restarting entourage with the option key held down. Does this
trigger the rebuild?
6. If it does, look in the MUD folder on the desktop and find you old
identity folder - in 'Office X identities' there is a folder with the name
of your main identity ('Main Identity' by default). give this folder a new
name if it is still called 'Main Identity' and move it to the 'office X
Identities' folder in the new MUD folder that was created in step 3
7. in Entourage, choose 'change identity' from the entourage menu and
switch to the original database.
8. quit entourage again and try restarting with the option key down.
Hope this helps!