receipt request options greyed out

B

bob

Under tracking options in outlook 2000 tools the option to send receipts is
selected and greyed out. Does anyone know why this option is not available?
Thanks.
 
D

Dave

I didn't test it, but I think you have to be using an
Exchange server for it to work. You running Exchange?

Dave
 
M

Milly Staples [MVP - Outlook]

Check your mode in Outlook- Help->About->Second line should say Internet
Mail Only or Corporate or Workgroup. You are probably runing CW mode.
Change it to IMO.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, bob asked:

| Under tracking options in outlook 2000 tools the option to send
| receipts is selected and greyed out. Does anyone know why this option
| is not available? Thanks.
 
B

Brian Tillman

Check your mode in Outlook- Help->About->Second line should say
Internet Mail Only or Corporate or Workgroup. You are probably
runing CW mode. Change it to IMO.
Click to expand...

Milly, the OP said he's connected to Exchange. Won't switching to IMO ruin
that ability?
 
C

Cyrus

Hi Bob,
I am having similar issues that you had with the Outlook. I am using the outlook2000 CW insall/version.
How did you fix the issue?
The IS dept. at my office has set the outlook to the CW Mode? Do I need to have the outlook reinstalled as a ISO mode? Or is there a key in the registery that I can change?

Thanks,
Cyrus.
 
M

Milly Staples [MVP - Outlook]

The option is always unavailable in CW mode. Changing to IMO mode will
render your connection to work invalid.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Cyrus asked:

| Hi Bob,
| I am having similar issues that you had with the Outlook. I am using
| the outlook2000 CW insall/version.
| How did you fix the issue?
| The IS dept. at my office has set the outlook to the CW Mode? Do I
| need to have the outlook reinstalled as a ISO mode? Or is there a
| key in the registery that I can change?
|
| Thanks,
| Cyrus.
|
|
| "bob" wrote:
|
|| Under tracking options in outlook 2000 tools the option to send
|| receipts is
|| selected and greyed out. Does anyone know why this option is not
|| available?
|| Thanks.
 
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