receiving e-mail on new computer

[Susan]

I was just given a different computer to use at the office. I set up the mail preferences but I can oly receive my mail on my old computer. Both are set up the same way. POP and Exchange. Any ideas?
Thanks

 

[Jeff Stephenson [MSFT]]

What version of Outlook do you have? Do you get any error messages? Are
you using POP3 to connect to Exchange, or do you have both POP3 and Exchange
accounts?

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights

I was just given a different computer to use at the office. I set up the

mail preferences but I can oly receive my mail on my old computer. Both are
set up the same way. POP and Exchange. Any ideas?

 

[Susan]

I have OulooK 2002 ( I had 97) There is no error message - my inbox is empty. I have people send me Exchange Server mail and internet mail and it arrives on the other computer. I can SEND both types of mail.
I have tried turning the old box off (thinking I should be logged on only once) and just using this one but I do not receive any mail that way either.

----- Jeff Stephenson [MSFT] wrote: -----

What version of Outlook do you have? Do you get any error messages? Are
you using POP3 to connect to Exchange, or do you have both POP3 and Exchange
accounts?

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights

I was just given a different computer to use at the office. I set up the

mail preferences but I can oly receive my mail on my old computer. Both are
set up the same way. POP and Exchange. Any ideas?

 

[Jeff Stephenson [MSFT]]

Can you turn on diagnostic logging (see
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q300479) and post
the OPMLog.log file after you've done a send/receive that should have
received a message?

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights

I have OulooK 2002 ( I had 97) There is no error message - my inbox is

empty. I have people send me Exchange Server mail and internet mail and it
arrives on the other computer. I can SEND both types of mail.

I have tried turning the old box off (thinking I should be logged on only

once) and just using this one but I do not receive any mail that way either.

----- Jeff Stephenson [MSFT] wrote: -----

What version of Outlook do you have? Do you get any error messages? Are
you using POP3 to connect to Exchange, or do you have both POP3 and Exchange
accounts?

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights

I was just given a different computer to use at the office. I set

up the
mail preferences but I can oly receive my mail on my old computer. Both are
set up the same way. POP and Exchange. Any ideas?

Thanks