Recently can't open files in Excel/Word 2003 or use Explorer Go

N

Newsgal

Have been using MS Office Small Business Edition for about a year. Within the
last week I am unable to use the Go button in Explorer (I can enter address +
Enter or use Search or Favorites and these all still work). Also, can't use
File/Open in Excel 2003 or Word 2003. When I try to open a folder or document
displayed by double clicking the program locks up and I have to
Control+Alt+Delete to get out of it.
 
M

Michael MCSE

I have the same problem, except I can execute the file/open and go to the My
Docs folder but I can't browse any subfolders. Also, have the same experience
with the drop down address bar / go button in IE.

Michael MCSE
 
A

Alan Edwards

Problems in Windows Explorer or the Windows shell after you install
security update MS06-015 (15 Apr-06)
http://support.microsoft.com/default.aspx/kb/918165

Microsoft Security Bulletin MS06-015
Vulnerability in Windows Explorer Could Allow Remote Code Execution
(908531)
http://www.microsoft.com/technet/security/bulletin/ms06-015.mspx has
been revised to v1.2 to reflect the issues in KB918165.
From the FAQ section:
"On Tuesday, April 25, Microsoft will issue a targeted re-release of
the MS06-015 update."


Now may not be the time to learn Regedit.
I suggest you use a .reg file already done for the purpose.

http://patch-info.de/WinXP/Downloads/KB908531_Share-To-Web.zip

Unzip it, extract the .reg file to a folder, right-click it and select
Merge and confirm when asked.

....Alan
 
C

chubble30

I solved this proble on my computer:
The problem was with a Windows Update and I went to add/remove programmes
and deleted my HP scanner programme and then everything works agan. The
address bar and I can save and open all my files - I am a happy bunny ......
 
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